Melinda Gutierrez
Lake Jackson,TX
Summary
Dynamic and quality-focused Human Resources professional with extensive experience in full-cycle recruitment, onboarding, employee relations, and benefits administration. Recognized for fostering positive employee experiences while ensuring compliance with employment laws and company policies. Recently re-entering the workforce with a renewed focus after dedicated caregiving, bringing enhanced organizational, problem-solving, and financial management skills. Proven expertise as a Customer Account Advisor, adept at managing employee accounts and cultivating strong relationships, consistently resolving inquiries to drive high customer satisfaction and loyalty.
Overview
13
13
years of professional experience
Work History
HR Consultant
Independent
- Provided HR support to small businesses, including recruitment, onboarding, and policy development
- Assisted with benefits enrollment and employee documentation
- Ensured compliance with employment laws and best practices
- Streamlined onboarding processes to improve new hire experience and retention
Family Caregiver
- Managed full-time care for a family member while overseeing household operations and finances
- Coordinated medical appointments, budgeting, and scheduling
- Strengthened organizational, multitasking, and problem-solving skills
- Maintained professional development in HR practices during this period
Human Resources Specialist / Coordinator (Special Project)
ROBERT HALF
05.2017 - 10.2017
- Managed full-cycle recruitment, including sourcing, interviewing, and onboarding for multi-state clients
- Administered employee benefits and answered employee inquiries
- Facilitated onboarding programs to ensure smooth integration of new hires
- Maintained HR records and ensured compliance with employment regulations
- Assisted with employee relations issues and conflict resolution
- Supported performance management and training initiatives
Human Resources Generalist
MILLAR, INC
08.2004 - 03.2015
- Led talent strategy and workforce planning initiatives to attract onboard and retain high-performing employees
- Responsible for end-to-end HR operations, including recruitment, onboarding, benefits administration and policy compliance; supporting a compliant and employee-focused workplace
- Member of Sr. Staff providing human resources metrics for the Quality department. Metrics allowed us to see where we were failing on employee’s retention. I changed the process, increasing our retention by 20%.
- Created, supported and updated a company handbook, ensuring compliance with national and state requirements.
- Support leaders in proactively managing employees by providing guidance on performance.
Education
Bachelor of Business Administration -
LETOURNEAU UNIVERSITY
Skills
Comprehensive hiring process
Employee engagement strategies
Workforce transition management
Benefits program administration
Knowledge of federal and state laws
Proficient in Microsoft Office applications
HRIS analysis
Clear verbal and written communication
Detail-oriented approach
Timeline
Human Resources Specialist / Coordinator (Special Project)
ROBERT HALF
05.2017 - 10.2017
Human Resources Generalist
MILLAR, INC
08.2004 - 03.2015
HR Consultant
Independent
Family Caregiver
Bachelor of Business Administration -
LETOURNEAU UNIVERSITY