Summary
Overview
Work History
Education
Skills
Certification
Timeline
Availability
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Melinda Hager

Troutdale,OR

Summary

I am a barista of 15 years with experience in multiple different coffee shops, including 2 years of management experience. I have a solid background in creating high-quality beverages and providing exceptional customer service. I am searching for a full-time or part-time job in a friendly and organized environment focused on customer service and communication.


Overview

10
10
years of professional experience
1
1
Certification

Work History

Barista Lead

Hungry Heart Bakery
05.2025 - Current
  • Guiding and educating new and existing baristas on coffee preparation techniques, customer service, and cafe procedures
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Barista/Manager

Cafe Delirium
01.2016 - 11.2024
  • Maintained accurate inventory counts and ordered all inventory.
  • Made and served café beverages with focus on speed, quality and consistency.
  • Provided exceptional customer service, resolving any complaints and maintaining positive reputation.
  • Trained, scheduled, and supervised baristas.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Server/bartender

Smoky Hearth Restaurant, Bar and Grill
08.2019 - 10.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Prepared a variety of alcoholic drinks for customers
  • Handled cash transactions accurately, including lottery machines.

Education

Associates of Arts -

Mt. Hood Community College
Gresham, OR
01.2016

Associates of General Studies -

Mt. Hood Community College
Gresham, OR
01-2016

Skills

  • Friendly and enthusiastic
  • Strong mathematical aptitude
  • Adaptable
  • Adequate in training and development
  • Communicative
  • Fast and energetic
  • Outstanding customer service

Certification

  • Food handlers card
  • OLCC

Timeline

Barista Lead

Hungry Heart Bakery
05.2025 - Current

Server/bartender

Smoky Hearth Restaurant, Bar and Grill
08.2019 - 10.2019

Barista/Manager

Cafe Delirium
01.2016 - 11.2024

Associates of Arts -

Mt. Hood Community College

Associates of General Studies -

Mt. Hood Community College

Availability

Open availability. Available immediately.

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Melinda Hager