Melinda Herein Kovacs

• Developed innovative sales and marketing strategies to facilitate business expansion.
• Collaborated with third-party vendors to implement new Dynamics 365 Business Central system.
• Increased operational efficiency by consolidating systems, automating tasks.
• Handled client inquiries with exceptional professionalism and enthusiasm.
• Improved marketing to attract new customers and promote business.

Launching Olivinte came from having my three wonderful children and wanting to provide them with the best products on the market. So we started to sell kids shoes that preventive shoes should be the go-to footwear for every infant, and it's our purpose to give parents a chance to support their child's growth from head to toe.

We also doing custom patches . Which includes designing and printing the patches.

• Interacted well with customers to build connections and nurture relationships.
• Managed daily operations for a successful small business, ensuring efficient processes and quality services.
• Promoted business via social media to generate leads and maximize brand identity.

• Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
• Reviewed tickets, identification, and passports to verify traveler identity.
• Maintained accurate records of transactions, ensuring accountability in all financial exchanges.
• Manage flight
  reservations through GDS systems (GALILEO /AMADEUS)
  • Correcting and rebooking flights
  • Reissue of the ticket due to voluntary and involuntary change
  • Fare controlling and application tasks
  • Handle the refunds
  • Giving support to customers in general related questions
  • Use all manner of modern communication to offer the best possible service
  • Resolve booking related administration tasks and back office related queries