Melinda Johnson
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
33
33
years of professional experience
Work History
Classified Sales Representative / Obituaries
CMG Oregon
06.2024 - 07.2025
- Made outbound calls to existing customers to upsell advertising packages.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Sold, wrote and edited obituaries as well as provided comfort to grieving families.
Classified Sales Representative / Obituaries
Pamplin Media Group
06.2001 - 06.2024
- Made outbound calls to existing customers to upsell advertising packages.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Sold, wrote and edited obituaries as well as provided comfort to grieving families.
- Excellent Customer Service Skills.
Training Coordinator
CompUSA
09.1999 - 06.2021
- Built and maintained professional relationships with vendors and suppliers.
- Worked with vendors to customize courseware to accommodate business needs.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Office Manager
Total Communications
09.1995 - 09.1999
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed Commissions for employees
- Bank Deposits
- General Office Procedures
Credit Manager
Fine Arts Graphics
09.1992 - 1995
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Referred delinquent accounts to collections department or outside resources.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Daily Bank Deposits.
Skills
- Lead prospecting
- Product and service knowledge
- Customer retention abilities
- Customer service
- Upselling and cross selling
- Time management
Timeline
Classified Sales Representative / Obituaries
CMG Oregon
06.2024 - 07.2025
Classified Sales Representative / Obituaries
Pamplin Media Group
06.2001 - 06.2024
Training Coordinator
CompUSA
09.1999 - 06.2021
Office Manager
Total Communications
09.1995 - 09.1999
Credit Manager
Fine Arts Graphics
09.1992 - 1995
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