Melinda Kluge

• Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
• Enhanced customer satisfaction by implementing high-quality food and service standards.
• Motivated staff to perform at peak efficiency and quality.
• Trained new employees as a cashier and how to use POS system, also how to efficiently work the serving line.
• Collected, counted and deposited all cash and checks on daily basis.
• Frequently assisted in preparing breakfast and lunch for up to 400 students.
• Monthly inventory and weekly organization of refrigerator, freezer and pantry.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment and helped resolve problems with customers and between employees.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Scheduled staff shifts to ensure proper coverage and filling in when business was short staffed.

Was blessed with the opportunity to stay home with my daughter once she was born in February 2019 until she was ready for preschool.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.