Melinda Lubomski
Summary
Experienced Scrum Master with a proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
Agile Scrum Master
Envision Pharma Group
04.2021 - Current
- Led sprint reviews and planning meetings to promote full team engagement.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Managed product backlog and supported Scrum framework for sprint releases.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Assisted with internal and external communication resulting in improved transparency.
- Worked effectively with multiple Scrum teams both internally and off-shore.
- Streamlined and optimized workflow and communication by implementing Agile frameworks.
- Researched current trends to stay knowledgeable in Scrum methods.
- Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
- Worked to provide continuous improvement for product development lifecycle.
- Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel.
- Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
Configuration Analyst
Envision Pharma Group
01.2020 - 04.2021
- Kept work aligned with project's configuration management plan.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Collaborated with upper management to drive strategy and implement new processes.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Skilled at working independently and collaboratively in a team environment.
Business Analyst
Envision Pharma Group
12.2017 - 01.2020
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Surveyed clients to ascertain requirements and expectations for product.
Customer Care Representative
Envision Pharma Group
10.2015 - 01.2018
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor of Arts - American History
Central Connecticut State University
New Britain, CTMaster of Arts - American History
Southern New Hampshire University
Hooksett, NH05.2025
Skills
- Change Management Process
- Backlog Management
- Release Planning
- Sprint Planning
- Atlassian JIRA/Confluence
- Agility Improvements
- Agile Best Practices
- Continuous Improvement Process
- Agile Principles
Timeline
Agile Scrum Master
Envision Pharma Group
04.2021 - Current
Configuration Analyst
Envision Pharma Group
01.2020 - 04.2021
Business Analyst
Envision Pharma Group
12.2017 - 01.2020
Customer Care Representative
Envision Pharma Group
10.2015 - 01.2018
Bachelor of Arts - American History
Central Connecticut State University
Master of Arts - American History
Southern New Hampshire University
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