Professional Summary
Overview
Work History
Education
Skills
Timeline

Melinda Lyle

Melinda's Place / Owner
North Richland Hills,TX
37
years of professional experience

20+ years in Customer Service Excellent clerical skills, receptionist, scheduling, multi-tasking, filing and data entry Computer experience: Microsoft Word, Excel, Outlook, Internet.
Ability to learn quickly on all types of interoffice software
Proven to handle tasks while working in a fast pace environment.
Can work independently or as a team player
Well organized and extremely dependable.

Work History

Timekeeper

4 Years 4 Months
Texas Health Resources | 04.2022 - Current
  • Verified timekeeping records and handled any discrepancies with employees.
  • Assist department managers as needed with PeopleSoft by maintaining positive customer service.
  • Processed employee forms and managed benefits and leave time.
  • Track various payroll reports, conflict reports, PTO reports, missed punches and tardy reports and correct as needed
  • Track FMLA, LOA, ADA and all other code types
  • Escalate systematic issues, discrepancies, or compliance risks to the Leave Program Manager, accompanied by documented findings.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Knowledge of Excel, Word and Outlook

Licensed Nail Technician/Company Owner

10 Years 5 Months
Melinda's Place / Owner | 03.2016 - Current

Business acumen, manage all features of business and pay attention to detail.

  • Collaborate with clients to ensure delivery of efficient high-quality service Budget Skills, count, deposit money collected, keeping track with Microsoft Excel Organizational Skills, Problem Solving Provide excellent customer service to clients Retain and manage payments. Maintain master appointment calendar covering all customer visits, employee schedules and special events Prepare nail beds and cuticles, shape nails and apply polish for over 8 customers on a daily basis Record weekly supply and inventory needs and make regular orders worth $250.

Warehouse Package Handler

10 Months
FedEx Express | 10.2020 - 08.2021
  • Physical loading, unloading and/or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, placing packages, as well as physical bending, twisting, kneeling and etc. in a safe and efficient manner.
  • Train new hires.
  • Safety Secretary which includes a draft of minutes and prepare meeting minutes in final format.

Receptionist Clerk (20 Hours)

1 Year 8 Months
TWFG Insurance | 03.2019 - 11.2020
  • Answered multi-line phone system, managed over 50 customers calls per day, inquiries and transfer calls to correct departments and personnel
  • Greeted guests at front desk and engage in pleasant conversations while managing check-in process
  • Performed copying, scanning, filing, typing data entry using a personal computer and applications such as MS Word, Excel, verified data entered was accurate, and resolved discrepancies as necessary
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Maintain legal and confidential documents

Administrative Assistant (40 Hours)

5 Years
Larry Lyle Homes | 01.2013 - 01.2018
  • Assisted and provided administrative and clerical duties
  • Scheduled meetings, Performed scanning, copying, filing, typing, data entry using a personal computer and applications such as Microsoft Word, Excel, while maintaining the highest level of confidentiality
  • Served as a receptionist, administrative coordinator and initial contact for owner of company
  • Processed all incoming and outgoing work orders
  • Prepare legal documents
  • Provided excellent Customer Service for clients
  • Proficient in administering Expense Reports using Microsoft Excel
  • Maintained all inventory control and products using Microsoft Excel
  • Prepared, managed and reviewed legal documents for all incoming and outgoing contracts
  • Reviewed and verified all financial contracts for payment verification and prioritize for mail out
  • Reviewed legal guidelines for processing documents and correspondence prior to submission to the court per attorney request

Professional Nail Technician (45 Hours)

26 Years 9 Months
Lady's Secrets | 06.1989 - 03.2016
  • Supported the owner and grow the salon
  • Collaborated with clients to ensure the delivery of efficient, high-quality service
  • Provided outstanding customer service
  • Sales
  • Inventory

Education

High School Diploma

Trimble Technical High School | Fort Worth, TX | 1985

Ogle School of Hair, Skin & Nails - Hurst | Hurst, TX | 06-1987

Some College (No Degree)

Tarrant County College - Northeast Campus | Hurst, TX

Microsoft Excel 2016

Skills

Relationship/team building
Strong communication skills
Organization and Time Management
Attention to Detail
Spreadsheet management
Team building
Data Entry
Dependable and Responsible
Invoice Processing
Flexible and Adaptable
Self-Motivated

Timeline

Timekeeper

Texas Health Resources
04.2022 - CurrentRead More

Warehouse Package Handler

FedEx Express
10.2020 - 08.2021Read More

Receptionist Clerk (20 Hours)

TWFG Insurance
03.2019 - 11.2020Read More

Licensed Nail Technician/Company Owner

Melinda's Place / Owner
03.2016 - CurrentRead More

Administrative Assistant (40 Hours)

Larry Lyle Homes
01.2013 - 01.2018Read More

Professional Nail Technician (45 Hours)

Lady's Secrets
06.1989 - 03.2016Read More

Trimble Technical High School

High School Diploma
Read More

Ogle School of Hair, Skin & Nails - Hurst

Read More

Tarrant County College - Northeast Campus

Some College (No Degree)
Read More
Melinda Lyle