Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

MELINDA MADISON

Clyde,TX

Summary

Dedicated to providing excellent customer service. Housekeeper with more than 20 years of experience and excellent references. Committed to providing a clean and pleasant environment for all customers and visitors. Reliable and dedicated, with the ability to stand for long periods of time and effortlessly lift 50 pounds. Working with hazardous chemicals and meeting deadlines is second nature to me. Quick learner with a strong desire to contribute to dynamic teams. Having a clean driving record and current auto insurance. Weekly availability of 40 hours, including evenings and weekends. To achieve and maintain high client satisfaction, adept at efficiently completing tasks in an independent or team-based manner. Dependable, looking for a long-term position. Well-versed in enforcing safe handling of hazardous chemicals. Highly organized and team-oriented, with a strong emphasis on customer satisfaction. Self-motivated and organized, with expertise in all aspects of facility cleaning, with the ability to keep areas clean, neat, and professional.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Technician/Maintenance

Hefners Haven
07.2023 - 09.2025

Provided a clean and healthy environment for animals. Interacted with each animal at play time, as well as administered medications if needed. Kept areas clean and sanitized and made sure all boarders had fresh water and run was kept clean. Assited owner in grooming and other things needed.

Housekeeper

Microtel Inn & Suites by Wyndham Sweetwater
12.2022 - 03.2023
  • Cleaned elevators, glass, and planters in public areas such as the lobby, pool, and public restrooms.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Completed laundry services, including hand-washing and dry cleaning, with special attention to care instructions.
  • Picked up trash to keep the parking lot and garden areas free of debris.
  • Accepted responsibility for all building keys, master keys, and access cards that had been assigned to me.
  • Cleaned and stocked rooms per day by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
  • Disinfected and mopped the bathrooms to keep the facilities sanitary and clean.
  • Changed the bed linens and gathered the soiled linens to be washed.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained the freshness of the bathrooms by cleaning, sanitizing, and replenishing supplies every day.
  • Used sanitizing products to clean bathrooms and kitchens, preventing the spread of germs and lowering the risk of illness.
  • Am responsible for keeping the environment clean, sanitary, comfortable, and orderly.
  • Disposed of trash and recyclables every day to avoid waste buildup.

Certified Phlebotomist Technician / Admissions Clerk

Rolling Plains Rural Health Clinic
11.2021 - 11.2022
  • Prepared blood-drawing equipment as well as safe storage and transportation of samples.
  • Checked the quality of the specimens by centrifuging them before delivering them to the logistics courier.
  • Obtained a variety of blood samples via venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Enforced infection control and sharps disposal procedures to protect patients, coworkers, and myself.
  • Talked to patients about their fears, explained procedures, and encouraged them to cooperate during blood draws.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Labeled blood vials with vital information such as the time of collection, the date, and the name of the patient.
  • Followed physician orders when performing therapeutic phlebotomy.
  • Entered patient information and results into the computer system.
  • Answered large volume of phone calls.
  • Greeted patients and set up following appointments.
  • Took patients, office visit payments
  • Helped with office procedures by keeping track of patient flow, conducting phone screenings, and keeping track of sample drug lists.

Professional House Cleaner

Roby
11.2010 - 11.2021
  • Followed standards and procedures to keep a safe working environment.
  • Efficiently managed my workload in order to meet all of my customers' needs.
  • Moved beds, sofas, and furniture out of the way to clean baseboards and dust out hard-to-reach areas.
  • Bathrooms, kitchens, and other high-traffic areas were cleaned and disinfected by me.
  • Used sanitizing products to clean bathrooms and kitchens, preventing the spread of germs and lowering the risk of illness.
  • Was able to maintain positive relationships with all of my clients.
  • Was in charge of cleaning, sanitizing, and replenishing supplies in the bathrooms.
  • Mopped, steamed, or scrubbed the floors.
  • Created and maintained clean and comfortable environments in homes and offices by vacuuming, cleaning windows, and dusting.
  • Delivered excellent customer service.
  • Disposed of trash and recyclables every day to avoid waste buildup.

Veterinarian Technician

VCA Mission Animal Hospital: Kosub James DVM
07.2009 - 07.2010
  • Did venipunctures and wound dressings on animals.
  • Assisted veterinarians with animal examinations.
  • Ensured the safety of the animal and the veterinarian by effectively restraining pets during examinations and immunizations.
  • Gave pet and animal owners information about disease and condition diagnoses, prognoses, and treatment options so they could make informed decisions about their care.
  • Laid out surgical equipment and passed instruments and materials to the veterinarian during surgical procedures.
  • Followed strict safety, cleanliness, and professionalism guidelines.
  • Cleaned and disinfected exam rooms, equipment, and kennels to prevent the spread of disease, control odors, and maintain a healthy environment.
  • Collected tissue, feces, blood, and urine samples for examination and analysis.
  • Vaccinations were given, tissue samples were prepared, and x-rays and radiographs were developed by me.
  • Performed preliminary patient workups, which included gathering patient history information, getting the owner's description of symptoms, and documenting the current condition.
  • Assisted veterinarians by organizing the operating room and preparing the necessary tools and equipment during surgical procedures.
  • Gave animals medicine and kept track of their health after they were treated.
  • Prepared the operating room ahead of time for procedures and assisted veterinarians during operations.
  • Worked with diagnostic equipment like radiography and ultrasound.
  • Kept track of animals recovering from surgery and reported any changes to the veterinarian.
  • Assisted the veterinarian with wound care, vaccination administration, and surgery.
  • Administered medications orally and intravenously to animals and vaccinated them.
  • Was in charge of restraint and management of frightened and active animals.
  • Educated clients on how to keep their pets healthy and the advantages of flea and tick control as well as heartworm prevention medication.
  • Bathed and dipped dogs with mange or parasitic infestations, as well as applying itch-relieving medications.
  • Provided comfort to clients during difficult times when pets were ill or dying.
  • Prepared surgical equipment and passed instruments and materials to veterinarians during surgical procedures.
  • Processed surgical instrument packs and drapes in an autoclave under high pressure and high temperature conditions for use in sterile environments.
  • Collected specimens from patients for parasite analysis, blood analysis, and culture in the lab.
  • Was in charge of preparing, processing, and analyzing lab samples.

Education

Some college (No degree) - Computer Programming

Hillsborough Community College
Hillsboro, Texas

Some college (No degree) - Phlebotomy

Cisco College
Cisco, TX

High School - undefined

Cooper High School
Abilene, TX
01.1984

Skills

  • Achieved effective communication with team members and clients, enhancing collaboration Delivered meticulous attention to detail in stocking and organizing bathroom supplies Streamlined sorting and washing of laundry, improving turnaround times Produced accurate reporting and documentation, supporting informed decision-making Enhanced customer-oriented service, resulting in positive feedback Utilized computer skills to improve operational efficiency Demonstrated a strong work ethic, contributing to team success Elevated customer service experiences in hospitality settings, leading to repeat business Improved workflow through efficient folding of clean laundry Communicated fluently in English, facilitating clear interactions Completed bloodborne pathogen training, ensuring compliance with safety standards Recognized for exceptional communication skills, fostering a positive work environment Optimized supply inventory management, reducing costs and waste Maintained cleanliness through effective vacuuming and sweeping practices Improved scheduling processes, enhancing team coordination Organized workspace to support efficiency and productivity Contributed to high customer satisfaction ratings through attentive service

Accomplishments

Have completed a course in a computer software using Microsoft Office.

Have received a certificate in Phlebotomy with Cisco Jr College.

Received many certificates on continuing education with hotel service.

Was a key holder for a department store.

Was a house keeping supervisor in hotel.

Certification

Phlebotomy technician

Hotel continuing education

Timeline

Technician/Maintenance

Hefners Haven
07.2023 - 09.2025

Housekeeper

Microtel Inn & Suites by Wyndham Sweetwater
12.2022 - 03.2023

Certified Phlebotomist Technician / Admissions Clerk

Rolling Plains Rural Health Clinic
11.2021 - 11.2022

Professional House Cleaner

Roby
11.2010 - 11.2021

Veterinarian Technician

VCA Mission Animal Hospital: Kosub James DVM
07.2009 - 07.2010

Some college (No degree) - Computer Programming

Hillsborough Community College

Some college (No degree) - Phlebotomy

Cisco College

High School - undefined

Cooper High School
MELINDA MADISON