Results-driven manager with expertise in operational efficiency and strategic planning. Proven track record in quality improvement and budget management, enhancing organizational performance and patient care.
Overview
11
11
years of professional experience
Work History
Manager
Dartmouth-Hitchcock Medical Center
Lebanon, NH
06.2024 - 03.2026
Collaborated with cross-functional teams to streamline communication and service delivery.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Analyzed data trends to identify areas for quality improvement in patient services.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Led operational workflows to enhance patient care delivery and resource allocation.
Lab Manager
Dartmouth-Hitchcock Medical Center
Lebanon, NH
10.2021 - 06.2024
Oversaw daily operations to ensure compliance with quality standards and safety protocols.
Mentored junior staff members, providing guidance on technical skills development and career growth opportunities.
Coordinated cross-functional projects with other departments, leading to increased collaboration and shared resources among teams.
Kept laboratory in compliance with applicable guidelines and laws.
Improved operational efficiency by streamlining workflows and implementing process improvements.
Technical Supervisor
Dartmouth-Hitchcock Medical Center
Lebanon, NH
09.2018 - 10.2021
Supervised technical operations, ensuring compliance with safety standards and protocols.
Developed and enforced quality control measures to ensure accuracy in technical outputs.
Analyzed technical issues, providing strategic solutions to improve system reliability and performance.
Facilitated training sessions on new technologies, enhancing team knowledge and adaptability to changes.
Spearheaded the successful completion of various projects through effective leadership, resource management, and collaboration with cross-functional teams.
Registered Polysomnographic Technologist
Dartmouth-Hitchcock Medical Center
Lebanon, NH
07.2016 - 09.2018
Conducted comprehensive sleep studies to assess patients' sleep disorders and provided accurate data analysis.
Monitored and interpreted polysomnographic data, ensuring adherence to established protocols and standards.
Collaborated with multidisciplinary teams to develop individualized treatment plans for optimal patient outcomes.
Trained and mentored junior staff on best practices in sleep study procedures and equipment handling.
Polysomnography Technician
Dartmouth College
Lebanon, NH
01.2015 - 07.2016
Conducted comprehensive sleep studies to evaluate patients' sleep patterns and disorders.
Educated patients on preparation for sleep studies, enhancing compliance and understanding of procedures.
Promoted a comfortable environment for patients during overnight stays, addressing concerns and ensuring a positive experience.
Maintained a clean, safe, and organized work environment for both patients and colleagues by following established laboratory protocols.