Melinda Mata

Scope: Executive leadership of multi-specialty ambulatory operations supporting 600+ physicians/APCs across 16 clinics and 10 communities, with accountability for Medical & Surgical Specialties and Oncology within a $500M+ operating portfolio.

• Provide executive oversight of performance across quality, patient experience, access, and financial outcomes, improving specialty access timelines by >50% through referral redesign and enterprise standardization
• Drive patient experience improvements, sustaining Likelihood to Recommend scores while advancing service consistency across specialties
• Advance workforce engagement, achieving ~90% scores in “Recommend Sutter as a Great Place to Work” and maintaining strong leader engagement performance
• Lead operational integration and governance for the Stanford Medicine–Sutter Health Cancer Center Joint Venture

Hospital Integration and Service Line Growth:

• Lead cross-continuum partnerships with Alta Bates Summit Medical Center (ABSMC) to strengthen transitions of care in Pulmonary and Neurology, improving access and continuity
• Enhance transition workflows, contributing to reductions in median days to new patient appointments from ~27 to ~19 days across specialties
• Develop and execute Orthopedic Surgery growth strategy, optimizing physician alignment, capacity, and procedural throughput
• Lead regional partnerships with Eden, ABSMC, Sutter Solano, and Sutter Delta to expand Oncology and Surgical Specialty access and reduce care fragmentation

• Teach healthcare finance and mentor graduate nursing students in leadership, care coordination, and healthcare operations.

• Provided operational leadership across three medical groups, aligning strategy, performance, and service line priorities across diverse markets spanning San Francisco, East Bay, and Silicon Valley
• Led multi-site clinic operations, reducing referral-to-appointment timelines by 20% through access optimization and workflow improvements
• Directed opening of a new medical office building, ensuring operational readiness and successful go-live while supporting service line growth
• Led COVID clinic operations, aligning system resources and staffing to maintain access, patient experience, and continuity of care during a rapidly evolving environment

• Managed clinical operations across Neurology, Sleep Medicine, Pain Management, and Pulmonary Services, including daily operations, staffing, fiscal oversight, provider support, and workflow management.

• Led multidisciplinary teams supporting specialty practice operations, access, patient experience, and care delivery consistency.

• Led system-level care coordination strategy across multiple hospitals, improving transitions of care, patient outcomes, readmission performance, and post-acute coordination.

• Advanced initiatives targeting length of stay, avoidable days, throughput, utilization management, discharge planning, and care continuum performance.

• Partnered with physicians, nursing, case management, social work, and post-acute providers to strengthen care transitions for high-risk and complex patient populations.

• Implemented care coordination models supporting medically complex, aging, and chronic patient populations across acute, ambulatory, and post-acute settings.

• Led care coordination operations across interdisciplinary teams, supporting care transitions, patient flow, and utilization management
• Recognized for leadership effectiveness and operational impact, resulting in rapid promotion to Director of Care Coordination

• Led interdisciplinary care management teams focused on utilization management, patient flow, discharge planning, and care transitions.

• Supported coordination of care for medically complex populations through collaboration with physicians, nurses, social workers, and post-acute partners.