Melinda-Mindy Tesker
Saukville,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
Work History
Office Manager/ Dental Assistant
Stephanie Murphy DDS
Glendale, WI
12.2009 - Current
- Managed daily office operations and maintained a professional environment.
- Coordinated patient scheduling and ensured efficient appointment management.
- Oversaw inventory management, including ordering and tracking dental supplies.
- Implemented office protocols to enhance patient services and staff collaboration.
- Trained new staff on office procedures and customer service standards.
- Maintained accurate patient records and managed confidential information carefully.
- Handled billing inquiries and processed insurance claims efficiently.
- Developed communication strategies to improve patient engagement and satisfaction.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Office Manager/Dental Assistant
Brent Martin DDS
Mequon, Wisconsin
08.2002 - 12.2009
- Managed daily office operations to ensure efficient workflow and patient services.
- Coordinated scheduling for patient appointments and staff shifts effectively.
- Oversaw inventory management for office supplies and dental materials.
- Supervised front desk staff, providing training and support as needed.
- Facilitated communication between dental staff and patients to resolve inquiries promptly.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Waitress/cook
Fredonia coffee Pot
Fredonia, WI
06.2000 - 11.2002
- Provided friendly and efficient service to customers in a fast-paced café environment.
- Took customer orders accurately and communicated them to the kitchen staff promptly.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Handled cash register operations, including processing payments and providing change.
- Collaborated with team members to ensure smooth workflow during busy periods.
Waitress/Dishwasher/Busser
Hobo’s corner kitchen
Belgium, Wisconsin
06.1998 - 08.2002
- Provided excellent customer service to enhance dining experience for guests.
- Took and processed orders accurately using restaurant's point-of-sale system.
- Managed multiple tables efficiently during peak dining hours to optimize flow.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Maintained cleanliness of tables and dining areas throughout service shifts.
- Assisted in training new staff on restaurant procedures and service standards.
Education
Cedar Grove Belgium High School
Cedar Grove, WISkills
- Patient scheduling
- Appointment coordination
- Insurance processing
- Records management
- Inventory management
- Office administration
- Customer relationship management
- Staff training
- Employee supervision
- Problem solving
- Attention to detail
- Time management
Timeline
Office Manager/ Dental Assistant
Stephanie Murphy DDS
12.2009 - Current
Office Manager/Dental Assistant
Brent Martin DDS
08.2002 - 12.2009
Waitress/cook
Fredonia coffee Pot
06.2000 - 11.2002
Waitress/Dishwasher/Busser
Hobo’s corner kitchen
06.1998 - 08.2002
Cedar Grove Belgium High School