Melinda Moore
Missouri City
Summary
Dynamic and results-driven professional with extensive experience as a Clinic Manager at Massage Envy Spa, excelling in patient scheduling and care planning. Proven ability to enhance client satisfaction through effective communication and problem resolution, while ensuring compliance with health regulations. Committed to delivering exceptional personal care support and maintaining a safe environment.
Overview
18
18
years of professional experience
Work History
Caregiver
Jessica Jubin
Missouri City
12.2021 - 07.2025
- Maintained a clean and safe environment for clients at all times.
- Administered medications according to prescribed schedules and guidelines.
- Provided companionship and emotional support to enhance client well-being.
- Communicated effectively with family members about client care needs.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
Clinic Manager
Massage Envy Spa
HOUSTON
08.2007 - 06.2012
- Trained and mentored new staff on clinic procedures.
- Implemented policies to enhance patient satisfaction and service quality.
- Monitored inventory levels and ordered necessary medical supplies.
- Resolved customer complaints in a timely manner by following up on issues and taking corrective action when necessary.
- Managed daily operations of the clinic, including scheduling appointments and assigning staff.
- Ensured compliance with regulatory requirements related to health insurance plans, HIPAA regulations.
Education
Associate of Applied Science - Information And Computer Systems
ITT Technical Institute
Houston01-2009
Skills
- Medication administration
- Personal care support
- Client assessment
- Hygiene management
- Care planning
- Patient scheduling
Timeline
Caregiver
Jessica Jubin
12.2021 - 07.2025
Clinic Manager
Massage Envy Spa
08.2007 - 06.2012
Associate of Applied Science - Information And Computer Systems
ITT Technical Institute
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