Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melinda Nicholds

Dillon,CO

Summary

Highly organized and detail-oriented manager bringing 28 of experience in providing leadership to teams in the recreation industry. These years in the industry have provided big picture understanding and visioning. Passionate about pioneering efficient proactive solutions, and establishing authentic relationships for best personal and professional results.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Sports Coordinator

Town Of Silverthorne
04.2008 - Current
  • Boosted loyalty and retained customers by resolving diverse concerns with service or operations. This was elevated during renovations and COVID situations.
  • Coordinated programming successfully, ensuring timely scheduling, venue reservations and preparation, and equipment availability.
  • Recruited, trained, and monitored staff members to provide exceptional coaching and services. Safety, fun, and inclusivity were primary training topics.
  • Regularly worked with community partners to provide services.
  • Actively participated on special project teams such as Expansion Concept Design Committee, Town Values Competencies Committee, POST Master Plan, Grant Committee and others.

Facility Coordinator/Front Desk Manager

Town Of Silverthorne
04.2000 - 04.2008
  • Oversaw day to day operations of recreation center to ensure a safe, clean, family-oriented environment.
  • Managed about 12 staff, ensuring excellent customer service.
  • Assisted Director in preparing Front Desk and Facility budgets and monitored all variances in accordance with budget guidelines.
  • Organized annual team trainings in customer service and recreation software.
  • Monitored safety reports and use of security system in accordance with them.
  • Created and monitored statistical reports showing daily usage, pass sales, daily usage by state, number of members and various other reports.

Ticket Sales Supervisor / Sport Shaq Supervisor

Keystone Resort
10.1996 - 04.2000
  • Hired, trained, scheduled, coached and evaluated staff.
  • Responsible for daily and seasonal opening and closing of offices.
  • Implemented employee incentive programs.
  • Performed inventories and produced labor and billing reports.
  • Organized large group events.

Building Supervisor / Lifeguard

Town Of Silverthorne
10.1996 - 02.1998

Bank Teller

First American National Bank
09.1995 - 09.1996

SMJVC Administrator / Assistant Volleyball Coach

United States Volleyball Association
09.1995 - 09.1996

Club Manager / Assistant Swim Coach

Concord Hills Recreation Association
04.1995 - 09.1995
  • Responsible for overall supervision of facility (pool, concessions, volleyball court and pavilion) and staff.
  • Planned and implemented activities for all ages.

Education

Bachelor of Science - Recreation And Leisure Studies

University of Tennessee
Knoxville, TN
05.1995

Ongoing Training

Skills

  • Customer Service
  • Problem Solving
  • Conflict Resolution
  • Self Motivation
  • Microsoft Software
  • RecTrac
  • Ascentis

Certification

CPR, First Aid, and AED Certified

Timeline

Sports Coordinator

Town Of Silverthorne
04.2008 - Current

Facility Coordinator/Front Desk Manager

Town Of Silverthorne
04.2000 - 04.2008

Ticket Sales Supervisor / Sport Shaq Supervisor

Keystone Resort
10.1996 - 04.2000

Building Supervisor / Lifeguard

Town Of Silverthorne
10.1996 - 02.1998

Bank Teller

First American National Bank
09.1995 - 09.1996

SMJVC Administrator / Assistant Volleyball Coach

United States Volleyball Association
09.1995 - 09.1996

Club Manager / Assistant Swim Coach

Concord Hills Recreation Association
04.1995 - 09.1995

Bachelor of Science - Recreation And Leisure Studies

University of Tennessee

Ongoing Training
Melinda Nicholds