Melinda Payan
Downey,CA
Summary
Dynamic sales professional with proven expertise in merchandising and sales, honed at Burlington and Nine West. Excelled in creating engaging customer experiences, boosting satisfaction through expert product knowledge and efficient service. Skilled in sales methodology and offering robust sales support, demonstrating a keen ability to multitask and enhance store operations.
I opened a Home daycare in 2001 and operated it till 2014.
I was licensed for 8 children, I cared for babies and toddlers,
and will continue my studies, spring 2025.
Overview
19
19
years of professional experience
Work History
Sales
Burlington
10.2019 - 02.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Sales Associate, Women's Shoes
Nine West
10.2016 - 04.2018
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
Operater/ Daycare Owner
Payan Family Daycare
01.2001 - 08.2014
- Monitored safety protocols regularly, keeping up-to-date with industry best practices in risk management.
- Maintained a safe and nurturing environment, adhering to state licensing regulations and standards.
- Managed budgets responsibly while maintaining high-quality resources for children''s daily use at the facility.
Education
GED -
Cerritos College
Norwalk, CA01.1995
Skills
- Offering sales support
- Sales methodology
- Merchandising and sales
- Sales Enhancement
Timeline
Sales
Burlington
10.2019 - 02.2020
Sales Associate, Women's Shoes
Nine West
10.2016 - 04.2018
Operater/ Daycare Owner
Payan Family Daycare
01.2001 - 08.2014
GED -
Cerritos College
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