Melinda Poku
Scotch Plains,NJ
Summary
Experienced intelligence analyst with a strong background in data analysis and risk assessment. Skilled in providing detailed intelligence reports and thriving in high-pressure environments. Adept at personal care and styling within the bridal industry, offering exceptional client support and trend awareness. Seeking to leverage analytical and customer service expertise in a dynamic role.
Overview
6
6
years of professional experience
Work History
Military Intelligence Analyst
U.S. Army National Guard
, NJ
04.2024 - Current
- Integrated multiple sources of information into a comprehensive picture of the battlefield environment.
- Maintained current knowledge of emerging technologies related to intelligence gathering and analysis.
- Analyzed intelligence data and provided timely, actionable intelligence assessments to senior leaders.
- Conducted and supported analysis of information operations (IO) intelligence related to political, economic, social, cultural, physical, geographic, technical or military issues in specific foreign countries.
Bridal Stylist
davids bridal
Watchung, Nj
01.2022 - 04.2024
- Managed inventory of gowns, ensuring all sizes were available for selection.
- Steamed gowns and assisted brides in choosing flattering and fitting pieces.
- Provided styling advice to brides and offered suggestions for accessories such as veils, tiaras, and jewelry.
- Conducted fittings with brides and adjusted garments accordingly.
- Maintained cleanliness of work area throughout shift.
- Maintained knowledge on current trends in bridal fashion and styles.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
Sales Associate
Marshalls
Watchung, Nj
10.2020 - 04.2022
- Greeted customers and provided exceptional customer service.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned shelves, counters and tables to maintain organized store.
- Recommended, selected and located merchandise based on customer desires.
- Adhered to company initiatives and achieved established goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
Custom Art Framer
Michaels
Watchung, Nj
05.2021 - 09.2021
- Conferred with clients and other interested parties regarding nature and content of artwork produced.
- Cut mats, glass, backing boards, and other materials using a mat cutter and utility knife.
- Provided customer service assistance including answering questions about products and services offered.
- Adhered decorative fabrics around edges of frames as requested by customers.
- Measured artwork for accurate fit inside the frame.
- Reviewed customer requests for custom framing services and discussed options to meet their needs.
- Inspected completed work for defects prior to delivery or installation.
- Created estimates based on customer requests and provided quotes upon request.
- Stayed up-to-date on current trends in the custom framing industry.
- Met tight schedules and deadlines for illustration projects.
- Selected appropriate colors of mat board that complemented artworks.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Sales Associate
Old Navy
Scotch Plains , Nj
05.2019 - 01.2020
- Answered incoming telephone calls to provide store, products and services information.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Resolved customer complaints in a professional manner.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Answered customers' questions and provided information on store procedures or policies.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Certificate - Data Analysis
Goodfellow AFB
San Angelo, TX11-2024
High School Diploma -
Scotch Plains Fanwood Highschool
Scotch Plains, NJ06-2019
Some College (No Degree) - Criminal Justice
Union County College
Cranford, NJSkills
- Foreign language proficiency
- Counterintelligence strategies
- Imagery analysis
- Data interpretation
- Up-to-date trend awareness
- Empathetic listener
- Appointment scheduling
- Effective sales techniques
- Color theory
- Customer experience management
- Industry trends
- Sales strategy
- Fashion knowledge
Data Analysis
- Intelligence Gathering
Affiliations
- tiktok
- sewing
- scrapbooking
- painting
- reading
Languages
twi
Professional
French
Limited
spanish
Elementary
Accomplishments
- Expert Stylist at David's Bridal
- Employee of the month
References
References available upon request.
Timeline
Military Intelligence Analyst
U.S. Army National Guard
04.2024 - Current
Bridal Stylist
davids bridal
01.2022 - 04.2024
Custom Art Framer
Michaels
05.2021 - 09.2021
Sales Associate
Marshalls
10.2020 - 04.2022
Sales Associate
Old Navy
05.2019 - 01.2020
Certificate - Data Analysis
Goodfellow AFB
High School Diploma -
Scotch Plains Fanwood Highschool
Some College (No Degree) - Criminal Justice
Union County College
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