Melinda Redenius

Lineal Services

02.2023 - Current

As manager of forensics US, responsible for both the Forensics and Evidence handling teams in the Americas, UK, Middle East, and India
Coordinated initial sales and scoping of project calls, data mapping and consultative discussions, remote and onsite preservation of digital data collections from a plethora of data types, using a large array of forensics tools, applications and software suites
Planned and maintained individual development and professional growth strategies for team members and reported findings back to upper management
Responsible for weekly forensics billing review and approval while discovering missing hours and opportunities to increase revenue streams
Participated in sales support and created additional marketing materials
Attended data capacity meetings to strategize efficient data processing while meeting or exceeding client expectations
Managed software licensing to ensure effective and economical renewal policies with the expansion and contraction of market behaviors
Conducted remote and onsite collections of mobile, HDD, and cloud-based data, performed analysis on and drafted expert reports.

OpenText

03.2023 - 12.2023

As lead forensic analyst in the US lab, responsible for providing preservation consulting, data mapping, scoping of projects, remote and onsite digital data collections from a plethora of data types, using a large array of forensics tools, applications and software suites
Managed evidence management, lab maintenance, and upkeep
Provided sales support and weekly reporting to lead in UK.

ArcherHall

10.2022 - 12.2022

Responsible for client care management, sourcing new customers, developing and nurturing current base, and resurrecting lost clients
Developed and implemented marketing campaigns, created printed collateral, tear sheets, and advertisements
Drafted protocol for sales staff to effectively present at CLE presentations, legal conferences, and community events
Utilized HubSpot and Client and Case Management Machine suite to strategically communicate with clients and create target marketing sequences.

ArcherHall

05.2022 - 10.2022

Responsibilities included digital evidence acquisition, verified forensic images of all computer media, created and maintained chains of custody, forensic analysis of digital evidence including computers, cell phones, external hard drives, iOT devices, surveillance systems, etc., case discovery review, report preparation, private investigations, captured and produced social media accounts, and provided testimony.

Forensic Pursuit, LLC

06.2010 - 05.2022

Responsibilities included contributing to a strong client relationship through direct interactions with current and prospective clients, leveraging CRM tool for case management, client and sales tracking, report generation, and billing, creating strategic marketing campaigns and content for broad and targeted client groups, actively networking and engaging with professional affiliations and industry groups, hiring, developing, and mentoring forensic staff, overseeing day-to-day operations of assigned forensic team, administrative, and outside contractors/vendors, developing and executing operational plans for forensic office and team, keeping abreast of current best practices and emerging technologies, conducting detailed forensic collections and analysis on digital evidence, creating comprehensive and accurate reports on findings, offering expert witness testimony, working on multiple ongoing investigations, maintaining professional certifications, and contributing to the procurement or in-house development of additional tools and methodologies.

Summary