Melinda K. Renken
Rexburg,ID
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Experience Business Operations Analyst
Western Institutional Review Board
Puyallup, WA
06.2013 - 11.2014
- Proofread and prepared clinical trial documents submitted for review to the ethics review board
- Extensive knowledge of formatting and proofreading standards
- Adhered to the confidentiality standards defined by HIPAA laws
- Maintained fast turn-around of corrected clinical trial documents serving various clients and vendors.
Biller
Community Health Care
Tacoma, WA
05.2010 - 08.2012
- A/R insurance follow-up, correcting and re-submitting claims for insurance, including Medicare and Medicaid
- Collected payments and past-due balances
- Extensive cash handling
- Reconciled receipts of cash and credit card payments at the end of the day
Reimbursement Specialist
First Choice Health Network
Seattle, WA
03.2008 - 05.2010
- Re-pricing medical claims following First Choice Health Network's fee schedules and policies
- High volume data entry with a 98% accuracy level
- Maintained confidential health data in a neat and orderly fashion
- Mailroom duties
Billing and Coding Specialist
Puget Sound Cancer Centers
Seattle, WA
04.2005 - 08.2007
- Utilized ICD-9 and CPT coding standards to code all in/pt and outpatient charges for the Seattle office
- Data entry of all charges into the medical billing system
- Account follow-up staff with rebilling and collecting on claims to insurance companies
- Insurance verification
- Responded to patient and staff concerns regarding billing and insurance coverage questions for chemotherapy treatments.
Insurance Verification Specialist
Northwest Cancer Specialists
Portland, OR
07.2003 - 04.2005
- Verified medical insurance coverage for chemotherapy and related medical services
- Data entry of patient demographics and insurance coverage
- Assisted the collector's staff with insurance coverage questions
- Maintained confidential health and medical insurance data per HIPPA guidelines.
Switchboard Operator
Northwest Cancer Specialists
Portland, OR
12.2001 - 07.2003
- Answered eight incoming phone lines within three rings
- Transferred calls to appropriate staff
- Took detailed messages per individual doctor or nurse preference
- Maintained patient relations with an empathetic nature as appropriate to cancer care
- Sorted and mailed dictation letters to other facilities
- Verified appointment dates
- Maintained a database of deceased patients and mailed sympathy cards to families
- Trained new employees on the telephone system.
Education
Master’s degree - History
Eastern Washington University
09.2022 - Current
Master of Arts - Creative Writing
Sierra Nevada University
Incline Village, NV 08.2013 - 08.2016
Professional TrainingMedical Billing and Coding Certification - undefined
September 2015
Bachelor of Arts - 19th Century Literature
TheEvergreen State College
Olympia, WA 09.2011 - 05.2013
Master of Fine Arts - Creative Writing, Fiction
August
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse
Skills
- Reading Comprehension
- Data Collation
- Analyzing Patterns
- Proofreading
- Editing
- Time Management
Timeline
Master’s degree - History
Eastern Washington University
09.2022 - Current
Master of Arts - Creative Writing
Sierra Nevada University
08.2013 - 08.2016
Experience Business Operations Analyst
Western Institutional Review Board
06.2013 - 11.2014
Bachelor of Arts - 19th Century Literature
TheEvergreen State College
09.2011 - 05.2013
Biller
Community Health Care
05.2010 - 08.2012
Reimbursement Specialist
First Choice Health Network
03.2008 - 05.2010
Billing and Coding Specialist
Puget Sound Cancer Centers
04.2005 - 08.2007
Insurance Verification Specialist
Northwest Cancer Specialists
07.2003 - 04.2005
Switchboard Operator
Northwest Cancer Specialists
12.2001 - 07.2003
Professional TrainingMedical Billing and Coding Certification - undefined
Master of Fine Arts - Creative Writing, Fiction
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