Melinda Sevilla, CPhT

Past Roles:

Director of Purchasing (2/2023 - 3/2024)

Purchasing Manager (8/2017 - 2/2023)

• Aligned objectives with cross-functional team leadership to increase business growth & integrate effective strategies generating over $200m in annual revenue companywide
• Achieved 27 annual inventory turns valued at > $7m through perpetual inventory forecasting and demand planning
• Boosts cost savings with strategic procurement techniques & effective supplier negotiations
• Leads creation of financial & performance reporting for C-Suite executives
• Support Services for Procurement Teams across 3 different Pharmacy Sites fostering professional growth

Achieved over $200k in cost savings by leveraging contracts and managing supplier relationships
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Led a team of procurement professionals, providing mentorship and fostering career growth opportunities
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Reduced supply chain risks by diversifying the supplier base and implementing contingency plans while navigating supply chain shortages
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Managed multi-million dollar annual budgets for purchasing activities, ensuring compliance with financial guidelines and targets
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Developed procurement processes for increased efficiency and reduced purchasing lead times

• Sourced vendors, built relationships, and negotiated prices.
• Used FrameworkLTC Perpetual Inventory Formulary software to optimize procurement through forecasting techniques balancing on-hand inventory with patient needs
• Directed monthly RGIS on-site financial inventory counts
• Conducted regular spend analysis reviews in Excel to identify opportunities for cost optimization within various categories

• Maintain vendor & customer service relationships while managing a team responsible for invoicing, shipping & receiving workflow.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
• Implemented efficient systems for inventory management, order processing, and shipping logistics.
• Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.

• Developed systems and procedures to improve operational quality and team efficiency
• Negotiated complex vendor agreements & built relationships across multiple product categories
• Enhanced customer satisfaction by focusing on customer needs & addressing concerns promptly
• Drove increased revenue growth through successful completion of multiple large-scale business acquisitions across various sectors.

• Provided real-time technical & healthcare related support to Clinical Interaction Specialist teams comprised of Telemedicine MDs & RNs
• Managed high-stress situations effectively, maintaining professionalism under pressure when resolving conflicts
• Offered advice & assistance to BCBS customers by educating & offering resources

• Improved patient outcomes by administering treatments based on thorough assessments of vital signs, physical conditions, & medical histories
• Increased team efficiency by collaborating effectively with paramedics, medical staff, & other EMS to provide seamless patient care
• Awarded Mentor status by demonstrating leadership abilities with additional responsibilities beyond primary duties while serving as EMT during designated shifts & special events

• Optimized inventory management, reviewing stock levels & placing timely orders to prevent shortages or overstocking
• Provided excellent customer service efficiently managing transactions while addressing patient inquiries
• Supervised junior technicians, offering guidance on best practices in pharmaceutical processes and procedures
• Resolved non-routine issues like third-party billing, computer system, & customer service issues

• Supervised staff to confirm that all food & beverage orders were promptly & accurately prepared
• Hired, trained & mentored staff to meet and exceed high quality standards
• Supervised daily cash handling procedures, ensuring accurate accounting records & minimizing discrepancies
• Monitored health & safety standards to maintain a clean, safe working environment
• Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels

• Stocked merchandise, clearly labeling items, & arranging according to size or color
• Helped customers complete purchases, locate items, & join reward programs
• Handled returns & exchanges professionally, resolving customer issues while adhering to company policies
• Balanced & organized cash register by handling cash & counting change

4.0 GPA / Dean's List

• Project Management Institute
• National Society of Leadership & Success
• Delta Mu Delta - International Honor Society in Business
• Alpha Chi - National College Honor Society

Emergency Medical Technician - Program Certification