Melinda Smithey
Templeton,CA
Summary
Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Works well with others and strong work ethic. Coordinated Dental Asst/Receptionist with detailed understanding of dental terminology and patient procedures. Meticulous record-keeper with 20 years of experience handling sensitive medical/dental information and managing large volumes of personal data, historic health details, imagery and impressions. Patient-oriented insurance mediator, inputting procedure codes with specificity for proper billing designations.
Overview
13
13
years of professional experience
Work History
Cashier
Dollat Tree
Appleton, WI
09.2021 - 01.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Administrative Assistant
Dr. Ratchford DDS.
Morro Bay, CA
05.2014 - 06.2019
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Scheduled office meetings and client appointments for staff teams.
- Coached new employees on administrative procedures, company policies and performance standards.
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Sales Associate
Payless Shoe Source
Fresno, CA
03.2013 - 04.2014
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Operated POS terminals and cash drawer balancing
Dental Assistant
Dr. Mazzei DDS.
Fresno, CA
04.2007 - 09.2013
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
Education
Associate of Science - Dental Science
SJVC
Fresno, CA06.1999
Skills
- Price Identification
- Customer Relations
- Shipment Procedures
- Customer Transactions
- Patient Care Standards
- Advising and Educating Patients
- Accounts Payable and Accounts Receivable
- Managing Cash Register
Timeline
Cashier
Dollat Tree
09.2021 - 01.2022
Administrative Assistant
Dr. Ratchford DDS.
05.2014 - 06.2019
Sales Associate
Payless Shoe Source
03.2013 - 04.2014
Dental Assistant
Dr. Mazzei DDS.
04.2007 - 09.2013
Associate of Science - Dental Science
SJVC