MELINDA STEVENSON
Memphis,Tn
Summary
Hi, I am pleased to be applying to this job position, I would love to be given the opportunity to work for your company. To tell you a little about my skills as well as experience, and why I think I am a good fit for this role. I am a motivated dependable customer service professional with experience handling customer support and solving issues or concerns. Skilled at staying calm under pressure, explaining things clearly, and creating a positive customer experience. Tech-savvy, a fast learner, and always ready to go the extra mile to help others. Looking to grow in a role where I can support customers, offer helpful solutions, and work as part of a fast-moving team.
Overview
1
1
Language
8
8
years of professional experience
Work History
Retail Sales Associate
Paradies Lagardere
08.2024 - Current
- Work on the register and manage transactions efficiently, ensuring customer satisfaction and ensuring accurate cash handling.
- Restock shelves, check inventory, and keep a well organized work environment by keeping things neat and tidy.
- Maintain organized checkout area, contributing to a seamless shopping experience.
- Resolve customer complaints promptly, and provide product suggestions when needed fostering a positive store environment and boosting positive experiences with customers.
- Processed transactions efficiently, enhancing customer satisfaction and ensuring smooth daily operations.
- Maintained accurate cash registers, ensuring financial accountability and minimizing discrepancies.
- Maintain a calm work environment during busy rushes and keep a positive attitude with every customer.
Delivery Driver / Shopper
01.2023 - Current
- Provided friendly, professional service while delivering food and groceries to customers.
- Communicated with customers about orders, substitutions, delays, or changes through app messaging and phone calls.
- Used multiple apps and GPS tools to manage orders, routes, and updates efficiently.
- Handled time-sensitive deliveries with attention to accuracy, care, and customer satisfaction.
- Resolved minor issues on the spot and ensured each order met customer expectations.
- Maintained high ratings and positive feedback by being dependable, polite, and quick to respond.
- Comfortable using apps and tech for remote positions.
- Companies -Uber Eats -DoorDash -Instacart
Seasonal Warehouse Associate
Sephora
10.2025 - 01.2026
- Received and stocked products, packed, prepped, and shipped Sephora orders to retail stores and online customers, ensuring compliance with company and industry standard operating procedures.
- I followed all company, state and OSHA safety rules, policies and regulations to ensure safe working practices, including proper work attire report safety violations and potential safety violations to appropriate supervisory or management personnel.
- Maintain regular and acceptable attendance as set by Sephora.
- Pro-actively responded to direction from leadership team, including Shift Coordinators, management staff and other departmental personnel.
- Delivered high-quality internal and external customer service, meeting and exceeding company standards.
Cashier
Jack’s Family Restaurant
03.2024 - 08.2024
- Handled card transactions accurately and efficiently
- Provided exceptional customer service
- Maintained clean and organized workspace
- Worked in a fast pace team environment to service many customers
- Quick to learn new systems and always ready to support the team by working hard and staying reliable during busy shifts
- Efficiently bagged orders and upheld high accuracy in high-volume settings.
- Increase customer satisfaction by addressing and resolving complaints promptly.
Sorter
Amazon Warehouse
01.2022 - 01.2023
- Scanned, sorted, and organized packages by size, route, or delivery zone
- Worked on a fast-paced line to help meet daily shipping goals
- Made sure packages were handled carefully and placed in the right areas
- Followed safety rules while lifting, moving, and stacking items
- Stayed on task during long shifts and helped keep things running smoothly
- Communicated with team members to solve problems and stay on schedule
Retail Cashier
H&M Store
01.2021 - 01.2022
- Work on the register and manage transactions efficiently, ensuring customer satisfaction and ensuring accurate cash handling.
- Maintain a well organized work environment by keeping things neat and tidy.
- Helped customers find clothes, sizes, and styles they were looking for to ensure customer satisfaction.
- Worked the register to handle purchases, returns, and payments
- Restocked clothing on the floor and kept displays neat and organized
- Folded, tagged, and arranged merchandise throughout the store
- Answered questions and gave friendly service to every shopper
- Worked as part of a team to keep the store running smoothly
Packer
Nike
01.2019 - 01.2020
- Scanned, boxed, and shipped packages off to destination for on time delivery
- Worked on a fast-paced line to help meet daily shipping goals
- Worked in one assigned packing staging maintaining a clean and organized work station.
- Packed customer orders quickly and accurately
- Checked items for quality and made sure orders were complete
- Labeled and sealed boxes for shipping
- Kept work area clean and followed safety rules
- Worked as part of a team to meet daily packing goals
- Used handheld scanners and followed instructions to find and pack items
Education
High School Diploma -
Wooddale High School
05-2019
Skills
- Customer Service
- Organization
- Teamwork
- Time Management
- Quick Learner
- Effective Communication
- Self Motivating
- Quick to learn new systems and tools
- Comfortable using computers and tablets
- Strong listening and problem-solving skills
- Reliable, on-time, and ready to take on new challenges
LANGUAGES
English (Fluent)
Timeline
Seasonal Warehouse Associate
Sephora
10.2025 - 01.2026
Retail Sales Associate
Paradies Lagardere
08.2024 - Current
Cashier
Jack’s Family Restaurant
03.2024 - 08.2024
Delivery Driver / Shopper
01.2023 - Current
Sorter
Amazon Warehouse
01.2022 - 01.2023
Retail Cashier
H&M Store
01.2021 - 01.2022
Packer
Nike
01.2019 - 01.2020
High School Diploma -
Wooddale High School