Summary
Overview
Work History
Education
Skills
Timeline
Intern

Melinda Swafford

cumming,GA

Summary

Dynamic Senior Sales Associate with proven success at Harbor Freight, consistently exceeding sales targets. Expert in strategic planning and team building, I foster collaboration while enhancing client satisfaction through personalized solutions. Proficient in CRM and skilled in objection handling, I drive revenue growth by cultivating strong client relationships.

Knowledgeable Desired Position with strong background in sales and client relationship management. Adept at driving revenue growth through strategic customer engagement and retention. Demonstrated ability to effectively communicate product benefits and close deals, leveraging strong negotiation and interpersonal skills.

Professional sales expert with significant experience in driving revenue growth and customer satisfaction. Strong focus on team collaboration, consistently achieving targets, and adapting to changing needs. Skilled in building relationships, communication, and strategic planning. Reliable and results-oriented, known for high standards and delivering impactful solutions.

Experienced with customer relationship management and sales growth strategies. Utilizes effective communication and negotiation skills to drive client satisfaction and retention. Track record of achieving sales targets through strong understanding of market trends and customer needs.

High-achieving Senior Sales Associate successful at consistently meeting or exceeding sales targets. Personable and persuasive with exceptional sales prowess and effective communication skills. Assesses customer needs and delivers individualized recommendations to foster satisfaction.

Experienced Senior Sales Associate dedicated to maximizing revenue and customer acquisition through discipline, knowledge, and persuasive communication skills. Ready to apply Number years of experience to a challenging position with room for advancement.

Hardworking Senior Sales Associate successful at cultivating and deepening relationships to build loyal account base. Leverages strong planning, problem-solving and customer service skills to achieve demanding sales objectives.

Overview

13
13
years of professional experience

Work History

Senior Sales Associate

Harbor Freight
08.2023 - Current
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
  • Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
  • Contributed towards strategic planning initiatives aimed at driving continuous improvement within the sales department's operations.
  • Boosted sales revenue by developing and maintaining strong relationships with clients.
  • Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Implemented effective marketing strategies for increased product exposure and customer engagement.
  • Developed sales plans to increase market share, customer base and revenue.
  • Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building.
  • Exceeded quarterly sales targets consistently through persuasive product presentations and demonstrations.
  • Developed a deep understanding of the company''s products and services to effectively communicate their benefits to potential customers.

Manager

Chevron
08.2012 - 02.2023
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
  • Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
  • Contributed towards strategic planning initiatives aimed at driving continuous improvement within the sales department's operations.
  • Boosted sales revenue by developing and maintaining strong relationships with clients.
  • Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Implemented effective marketing strategies for increased product exposure and customer engagement.
  • Developed sales plans to increase market share, customer base and revenue.
  • Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building.
  • Exceeded quarterly sales targets consistently through persuasive product presentations and demonstrations.
  • Developed a deep understanding of the company''s products and services to effectively communicate their benefits to potential customers.

Education

General - Cosmetology

Forsyth Central
Cumming, GA
06.1993

Skills

  • Product knowledge
  • Management
  • CRM proficiency
  • Cold calling skills
  • Strategic planning
  • Objection handling
  • Strategic selling
  • Team building

Timeline

Senior Sales Associate

Harbor Freight
08.2023 - Current

Manager

Chevron
08.2012 - 02.2023

General - Cosmetology

Forsyth Central
Melinda Swafford