Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Melinda Tardiff

Melinda Tardiff

SCHRIEVER,LA

Summary

Distinguished in the field of customer service and paraprofessional roles, notably with Lafourche Parish School Board, I excel in behavior management and effective communication. Leveraging a calm and patient demeanor, I've significantly enhanced customer satisfaction and service delivery, evidenced by a notable increase in service scores. My approach blends innovative strategies with a focus on safety and efficiency, setting new standards in educational and customer support.

Overview

2023
2023
years of professional experience

Work History

Paraprofessional

Lafourche Parish School Board
  • Developed and implemented strategies for top-tier customer service.
  • Met customer service expectations through problem resolution, daily communication, and follow-up, boosting customer service scores Number%.
  • Delivered exceptional customer service, addressing concerns promptly and professionally.
  • Provided exemplary customer service to guests.
  • Provided exceptional customer service, addressing client concerns promptly and efficiently.
  • Assisted office operations for improved efficiency and customer service satisfaction.
  • Provided excellent customer service, consistently receiving positive feedback from customers.

Customer Service

Teleperformance USA
02.2021 - 02.2023
  • Developed and implemented strategies for top-tier customer service.
  • Met customer service expectations through problem resolution, daily communication, and follow-up, boosting customer service scores Number%.
  • Delivered exceptional customer service, addressing concerns promptly and professionally.
  • Provided exemplary customer service to guests.
  • Provided exceptional customer service, addressing client concerns promptly and efficiently.
  • Assisted office operations for improved efficiency and customer service satisfaction.
  • Provided excellent customer service, consistently receiving positive feedback from customers.

Education

Medical Billing And Coding - Medical Billing And Coding

Ultimate Medical Academy
Clearwater, FL
02.2020

Skills

  • Behavior management
  • Effective communication
  • Helping students with special needs
  • Small group and individual assistance
  • Calm and patient demeanor
  • Data collection
  • CPR and first aid
  • Classroom management
  • Computer skills
  • Student health and safety
  • Documentation
  • Relationship building
  • Social skills training
  • Behavior modification
  • Classroom technology
  • IEP compliance

Accomplishments

Billing

Coding

Epic

Scheduling

Technical support

Timeline

Customer Service

Teleperformance USA
02.2021 - 02.2023

Paraprofessional

Lafourche Parish School Board

Medical Billing And Coding - Medical Billing And Coding

Ultimate Medical Academy
Melinda Tardiff