Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melinda Thompson

Ganado

Summary

Dynamic professional with a proven track record at Navajo Nation Department of Family Services, excelling in customer service and document management. Demonstrated ability to enhance office efficiency and foster team cohesion. Skilled in prioritizing work and building strong relationships, significantly improving operational workflows and customer satisfaction.

Experienced with administrative support and office coordination. Utilizes organizational skills to manage schedules and maintain records efficiently. Track record of effective communication and problem-solving in dynamic office environments.

Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.

Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

7
7
years of professional experience

Work History

Office Assistant

Navajo Nation Department of Family Services
10.2024 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Ensured operational continuity, providing critical administrative support during staff absences and peak workload periods.
  • Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Manager

Sandia Oil Company
04.2018 - 08.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved safety procedures to create safe working conditions for workers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.

Education

High School Diploma -

Ganado High School
Ganado, AZ
05-2001

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • File organization
  • Organizing and categorizing
  • Verbal communication
  • Dedicated team player
  • Prioritizing work
  • Mail handling
  • Excel spreadsheets
  • File maintenance
  • Professional and mature
  • Clerical support
  • Document management
  • Scheduling
  • Documentation and reporting
  • Relationship building
  • Valid Driver's license
  • Team bonding
  • Supply restocking

Languages

Navajo
Native or Bilingual

Timeline

Office Assistant

Navajo Nation Department of Family Services
10.2024 - Current

Manager

Sandia Oil Company
04.2018 - 08.2021

High School Diploma -

Ganado High School
Melinda Thompson