Melinda White
Louisville,KY
Summary
Driven Showroom Consultant with a proven track record at Global Granite & Marble, excelling in client relationship building and brand awareness. Leveraged strong presentation skills and teamwork to increase repeat business and referrals, while enhancing customer experience through personalized consultations. Mastered multitasking and attention to detail, significantly contributing to showroom success and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Showroom Consultant
Global Granite & Marble
06.2014 - Current
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Contributed to a positive work environment by actively participating in staff meetings and offering constructive feedback on showroom operations.
- Maintained up-to-date knowledge of industry trends and competitor offerings to better serve clients and inform their purchasing decisions.
- Coordinated special events within the showroom, attracting new clientele and fostering existing client relationships.
- Communicated effectively with all levels of management regarding project progress updates or potential issues requiring attention.
- Assisted colleagues during periods of high volume activity by providing additional support throughout the showroom as needed.
- Conducted product demonstrations, educating customers on features, benefits, and proper usage.
- Enhanced customer experience by providing personalized consultations and product recommendations.
- Implemented creative merchandising techniques to showcase new arrivals, driving interest and sales growth among customers.
- Provided exceptional customer service, addressing concerns promptly and ensuring overall satisfaction with purchases.
Education
High School Diploma -
Jeffersontown High
Louisville, KY06.1987
Skills
- Goal-Oriented
- Client Relationship Building
- Brand Awareness
- Strong Presentation
- Teamwork and Collaboration
- Multitasking
- Time Management
- Attention to Detail
- Excellent Communication
- Team Collaboration
- Decision-Making
- Written Communication
Accomplishments
Performed all AR duties including invoicing daily and keeping track of customer payments.
Developed a protocol for ordering and organizing all natural stone & quartz samples.
Developed a template for CSR's to use for transferring material for all 4 branches of Global Granite & Marble, still in use.
Affiliations
- Member of National Kitchen & Bath Association
- Member of the National Kidney Foundation Gala board
Timeline
Showroom Consultant
Global Granite & Marble
06.2014 - Current
High School Diploma -
Jeffersontown High
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