Melinda Wiggins-Breed
Cary,NC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Spirited Expanded Functions Dental Assistant offering 30 years of operating dental machinery and equipment. Superb organizational and chair side manner talents. Trained in radiography, dental surgery and hygiene. Understanding of digital radiology CPR certified Taking x-rays. Physical examination abilities. Experience using Dentrix dental computer program. Crown and bridge fabrication. Taking impressions and pouring dental casts.
Overview
20
20
years of professional experience
1
1
Expanded Function Dental Assistant
1
1
Dental Radiology
1
1
Coronal Polishing
Work History
Retail Sales Associate
Garden Supply Company
Apex, NC
03.2022 - Current
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
Expanded Functions Dental Assistant
Buttermilk Family And Cosmetic Dentistry
Cresent Springs, KY
02.2000 - 03.2011
- Applied fluoride varnish and sealants.
- Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
- Assisted in administering nitrous oxide.
- Took 100 x-rays per week.
- Assisted in coronal polishing.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, alginate, poly vinyl ,stone casts and impressions.
- Prepared patient X-rays and images for review by dentist.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Expanded Functions Dental Assistant
Dr David M. Rider
Highland Heights , KY
01.1997 - 01.2000
- Applied fluoride varnish and sealants.
- Took 100+ x-rays per week.
- Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
- Assisted in coronal polishing.
- Assisted in administering nitrous oxide.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared patient X-rays and images for review by dentist.
- Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
- Assisted dentists by passing instruments, suctioning intraoral fluids, placing composite restorations, adding water and mixing materials for alginate impressions, and pouring stone casts.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Staged tray for procedures by arranging dental instruments and equipment.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Took 100+ x-rays per week
Dental Ceramics Lab Assistant/Dental Assistant
Harris, Berkley, Sirkin, And Kruger Family Dental
Blue Ash, Ohio
08.1991 - 11.1996
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Resolved problems, improved operations and provided exceptional service.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Developed and maintained courteous and effective working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Worked with customers to understand needs and provide excellent service.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained excellent attendance record, consistently arriving to work on time.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Increased customer satisfaction by resolving delivery and product issues.
Education
High School Diploma -
Sycamore High School
Cincinnati, OH05.1984
Some College (No Degree) - Psychology
University of Cincinnati
Cincinnati, OHCertificate of Continuing Education - Expanded Function Dental Assistant Program
University of Louisville School of Dentistry
Louisville, KY12.1996
Dental
University of Louisville School Of Dentistry
Louisville, KYSkills
- Interpersonal Communication
- Customer Service
- Decision Making
- Written Communication
- Team building
- Maintenance and Repair
- Attention to Detail
- Analytical and Critical Thinking
- First Aid/CPR
- Dependable and Responsible
- Time Management
- Flexible and Adaptable
Certification
Coronal Polishing Certificate
Radiology Certificate
Timeline
Retail Sales Associate
Garden Supply Company
03.2022 - Current
Expanded Functions Dental Assistant
Buttermilk Family And Cosmetic Dentistry
02.2000 - 03.2011
Expanded Functions Dental Assistant
Dr David M. Rider
01.1997 - 01.2000
Dental Ceramics Lab Assistant/Dental Assistant
Harris, Berkley, Sirkin, And Kruger Family Dental
08.1991 - 11.1996
High School Diploma -
Sycamore High School
Some College (No Degree) - Psychology
University of Cincinnati
Certificate of Continuing Education - Expanded Function Dental Assistant Program
University of Louisville School of Dentistry
Dental
University of Louisville School Of Dentistry
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