Melinda Wilson
Winter Park,FL
Summary
Organized and motivated sales professional with an innovative mind and demonstrated success seeking to utilize skills along with knowledge gained from 10+ years of client relations, sales, administrative, and technical involvement to increase company revenue by improving the buying experience and elevating company profile with targeted markets.
Overview
10
10
years of professional experience
Work History
Server/Host
Agave Azul
Winter Park, Florida
04.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Electronics Application Specialist
Lockheed Martin
08.2016 - 06.2018
- Roles included testing associated with aerospace and other critical systems
- Tasks includes cable / harness fabrication, surface mount and thru-hole soldering, test box layout (including drilling / punching boxes to accept connectors, test points, etc.)
- Offered support to multiple government and military programs.
Sales Associate/Repair Technician
Global Cellular
11.2013 - 11.2015
- Created and maintained client relationships to consistently achieve sales goals pertaining to products and services
- Also participated and conducted oversight of device repairs, including computers, tablets, and phones to diagnose, repair and maintain these pieces of equipment
- Developed new inventory management system which increased profitability by 17%.
Creative Director
The Vapour Room
11.2013 - 11.2015
- Planning, direction and oversight of marketing and business development
- Creation and communication of the organization’s vision and overall direction
- Direct client communication and sales representative
- Directly involved with the development and operation of all advertising, events, and strategic planning
- Oversight of purchasing and promotions on all products.
- Managed campaigns with specific focuses in order to meet customer needs and creative visions.
- Developed strategic communication and marketing plans.
Apparel Specialist
Golfsmith International
11.2012 - 11.2013
- Supervising and training a close knit team to drive brands forward through innovative visual schemes and concepts and continuously implementing visual guidelines to make sure that product presentation is maintained at all times
- Quickly increased soft lines department revenue by over 20%.
Records Clerk
Cole, Scott & Kissane P.A
07.2010 - 08.2012
- Support staff to attorneys involving records discovery, subpoenas and follow-up with client record holders
- Created, maintained and organized an assortment of case files involving the various stages of legal action
- Maintained correspondence through email and written documents with attorneys, clients, and other parties.
Education
High School Diploma -
Winter Park High School
Winter Park, FLValencia College
Orlando, FLSkills
- Sales
- Customer Service
- Client Relations
- Account Management
- Customer Retention Strategies
- New Business Development
- Excellent Written and Verbal Communication
- Analytical/Conceptual Skills
- Time Management
Timeline
Server/Host
Agave Azul
04.2021 - Current
Electronics Application Specialist
Lockheed Martin
08.2016 - 06.2018
Sales Associate/Repair Technician
Global Cellular
11.2013 - 11.2015
Creative Director
The Vapour Room
11.2013 - 11.2015
Apparel Specialist
Golfsmith International
11.2012 - 11.2013
Records Clerk
Cole, Scott & Kissane P.A
07.2010 - 08.2012
High School Diploma -
Winter Park High School
Valencia College