Melinda Wilson
Lewisburg,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Ship Dock Process Guide
Amazon
10.2021 - Current
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Make sure CPT's get out on time.
- Shuffle AA's around to busy lanes to reduce recircing.
Team Leader
Ryder
01.2017 - 11.2021
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Led team of 10 members while providing exceptional customer service.
- Cross-trained and provided back up for customer service managers.
Team Leader
Tenneplas
02.2009 - 01.2017
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Led team of 20 members while providing exceptional customer service.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Implemented new working processes to deliver multiple improvements.
- Maximized efficiency by removing safety hazards and debris from work areas.
- Cross-trained and provided back up for customer service managers.
- Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
- Documented counts and sorted finished work to promote easy access for shipping or additional processing.
Production Worker
CKNA
06.2006 - 02.2009
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Assembled consoles products according to changing daily work orders and specific customer needs.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
Education
Certificate - Dental Assisting
Tennessee Technology Center
Pulaski, TN11.2009
High School Diploma -
Marshall County High School
Lewisburg, TN05.2006
Skills
- Cleaning and Organization
- Process Evaluations
- Manual Dock Chain Pulling
- Speech Clarity
- Stocking and Replenishing
- Client Inquiry and Response
- Material Loading and Unloading
- Process Sequencing
- Product Signage and Labeling
- Shipping and Receiving
- Jam Clearing
- Sorting and Labeling
- Picking and Packing
- Health and Safety
- Pulling Parts
- Pallet Jacks
- Goals and Performance
- Shipment Palletization
- Loading and Unloading
- Clear Communication
- Attention to Detail
- Conveyor Systems
- Product Packaging
- TDR certified
- RCW4 certified
- Knowledge of hand scanners
Accomplishments
- Became PG after a few months of working at Amazon.
- Ran ship sorter for more than 6 months while in the PG role while we had no PA assigned on the SS.
- Was Mustang of the month.
Affiliations
Member of pWd affinity group at Amazon.
Certification
- Certified in TDR
- Certified in RCW4
Timeline
Ship Dock Process Guide
Amazon
10.2021 - Current
Team Leader
Ryder
01.2017 - 11.2021
Team Leader
Tenneplas
02.2009 - 01.2017
Production Worker
CKNA
06.2006 - 02.2009
Certificate - Dental Assisting
Tennessee Technology Center
High School Diploma -
Marshall County High School
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