Compassionate caregiver and customer service expert with a strong focus on cleaning techniques and guest relations. Proven ability to enhance tenant satisfaction through efficient cleaning schedules and effective staff training.
Overview
8
8
years of professional experience
Work History
Custodial Technician
Vernon James Building
Plymouth, NC
12.2024 - 06.2025
Supervised custodial staff to ensure efficient workflow and adherence to safety standards.
Implemented cleaning schedules that enhanced building cleanliness and improved tenant satisfaction.
Trained new employees on best practices for cleaning techniques and equipment usage.
Conducted regular inspections of facilities to identify maintenance needs and initiate repairs.
Waitress/Lead Line Cook
Mood Swing Restaurant
Creswell, NC
01.2023 - 11.2024
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
Managed multiple tables efficiently while maintaining high standards of food and beverage service.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment for all guests.
Housekeeping Room Attendant
Sportsman Inn
Plymouth, NC
02.2022 - 12.2022
Ensured cleanliness and sanitation of guest rooms, following established protocols.
Managed inventory of cleaning supplies, reporting shortages to maintain operational efficiency.
Collaborated with team members to enhance room presentation and guest satisfaction.
Trained new staff on housekeeping standards and effective cleaning techniques.
Personal Care Assistant
Pathfinders Coastal Carolina
Plymouth, NC
02.2017 - 01.2021
Assisted clients with daily living activities, ensuring comfort and dignity.
Monitored client health and reported changes to healthcare professionals promptly.
Developed and implemented personalized care plans in collaboration with multidisciplinary teams.
Maintained accurate documentation of client progress and care provided for compliance purposes.