Licensed Professional Clinical Mental Health Counselor (LPCC)Licensed Mental Health Counselor (LMHC)Director of OperationsLicensed Mental Health Counselor (LMHC)Licensed Mental Health Counselor (LMHC)
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
Albuquerque, USA
Open to relocation:
Yes
1
Certification
13
years of professional experience
Dedicated Licensed Professional Clinical Mental Health Counselor (LPCC) in New Mexico with a Bachelor of Science in Human Services and a Master of Science in Counseling - Mental Health Counseling. Certified Clinical Trauma Professional (CCTP) since 2020, with experience supporting individuals, families, and youth since 2013. Currently pursuing Clinical Supervision approval, aiming to contribute to an organization that values professional development and a solution-focused approach.
Work History
Licensed Professional Clinical Mental Health Counselor (LPCC)
2 Years 3 Months
Inner Compass Counseling, LLC | 04.2024 - Current
Provided ongoing psychotherapy to individuals, families, children, and couples weekly, biweekly, or monthly based on client symptomology.
Complete diagnostic assessments upon intake, and annually thereafter for all clients on caseload
Developed comprehensive treatment plans focusing on accurate diagnoses to effectively treat psychiatric issues, mood disorders, substance abuse, behavioral issues, and facilitate family reunification.
Utilize various therapy techniques, including but not limited to, person centered, solution focused, CBT, reality therapy, and Motivational Interviewing
Conduct ongoing risk assessments (SI/HI, safety planning, duty to warn)
Provided crisis intervention and de-escalated situations during sessions
Coordinate care with psychiatrists, PCPs, schools, probation, and community providers
Manage complex cases involving trauma, dual diagnosis, or high psychosocial stressors
Delivered psychoeducation to clients and families on diagnoses, treatment options, and symptom management strategies.
Adjust treatment plans based on clinical progress, barriers, or changing acuity
Current Employer
Licensed Mental Health Counselor (LMHC)
4 Years 10 Months
Inner Compass Counseling, LLC | 06.2019 - 04.2024
Delivered ongoing psychotherapy to individuals, families, children, and couples at varying frequencies based on client symptomology.
Completed diagnostic assessments upon intake and annually for all clients on caseload to inform treatment planning.
Complete diagnostic assessments upon intake, and annually thereafter for all clients on caseload
Utilized various therapy techniques, including person-centered, solution-focused, CBT, reality therapy, and motivational interviewing to address client needs.
Independent Licensure gained April 2024; title changed
Director of Operations
1 Year 5 Months
Albuquerque United Behavioral Health Services, LLC | 08.2020 - 01.2022
Identify and resolve operational barriers affecting client engagement or continuity of care
Monitored caseload capacity and waitlists; adjusted staffing or intake flow.
Maintain HIPAA-compliant workflows for telehealth and in-office services
Identified and resolved operational barriers to enhance client engagement and ensure continuity of care
Oversee documentation standards and timeliness (progress notes, treatment plans)
Track clinician credentials, licensure, and payer enrollment
Streamlined referral processes to ensure timely and appropriate client access to services.
Coordinate clinician and admin onboarding and offboarding
Monitor staffing ratios and hiring needs based on demand
Oversaw documentation standards and ensured timely completion of progress notes and treatment plans
Partner with Clinical Director to align operations with clinical vision
Support smooth delivery of group therapy programs (space, scheduling, census)
Oversee intake, screening, and referral workflows
Coordinate referrals internally and externally
Meeting with admin or billing staff to resolve workflow issues
Preparing metrics for leadership meetings
Conducted meetings with administrative and billing staff to address and resolve workflow challenges.
Preparing metrics for leadership meetings
Resigned from role to pursue new opportunities.
Licensed Mental Health Counselor (LMHC)
1 Year 5 Months
Albuquerque United Behavioral Health Services, LLC | 08.2020 - 01.2022
Provided ongoing psychotherapy to individuals, families, children, and couples weekly or biweekly based on client symptomology.
Conducted comprehensive diagnostic assessments upon intake and annually for all clients on caseload to inform treatment planning.
Develop comprehensive treatment plans concentrating on accurate diagnoses to ethically provide treatment for psychiatric issues, mood disorders, substance abuse, behavioral issues, and family reunification.
Employed various therapy techniques, including person-centered, solution-focused, CBT, reality therapy, and motivational interviewing, to address diverse client needs.
Resigned from role to pursue new opportunities.
Licensed Mental Health Counselor (LMHC)
9 Months
HopeWorks | 06.2019 - 03.2020
Delivered ongoing psychotherapy to individuals experiencing addiction, trauma, homelessness, and severe mental illness, fostering resilience and recovery.
Developed comprehensive treatment plans based on accurate diagnoses to ethically address psychiatric issues, mood disorders, substance abuse, and behavioral challenges.
Utilize various therapy techniques, including but not limited to, person centered, solution focused, CBT, reality therapy, and Motivational Interviewing
Conducted assessments for treat first individuals to identify immediate needs and facilitate timely intervention.
Resigned from role to pursue new opportunities.
Program Supervisor - Comprehensive Recovery Team
2 Years 5 Months
HopeWorks | 10.2017 - 03.2020
Directly supervise CRT department staff (CSWs), manage all department functions and provide appropriate services for individuals in need.
Directly supervise all Comprehensive Recovery Team staff.
Provide supervision and support to Comprehensive Recovery Team CSW’s, and coordinate with other Behavioral Health Program Managers as requested by Director of Behavioral Health Services
Responsible for supervising, directing and overseeing the functions of CRT team.
Conduct weekly Supervision with Comprehensive Recovery Team Staff.
Supervised, directed, and oversaw the functions of the CRT team.
Scheduled daily staff shifts and supervised operations to ensure effective service delivery.
Established clear job requirements and expectations for team members to ensure accountability.
Perform annual performance evaluations.
Interview and select candidates for open CSW positions.
Coached staff on performance improvement and conducted disciplinary actions.
Provided coaching and implemented disciplinary actions to address performance issues among staff.
Ensured compliance with billing and documentation requirements, supporting operational integrity.
Develop annual budget for the Comprehensive Recovery Team and manage the department budget throughout the year.
Complete regular required reports.
Developed and managed annual budget for Comprehensive Recovery Team, aligning resources with departmental goals.
Ensured timely completion of required reports to maintain compliance and operational transparency.
Complete Peer Evaluations when requested.
Carry out all duties in a manner that is consistent with SMHC’s mission, vision, values and policies.
Conducted peer evaluations upon request to assess team performance and development needs.
Carry out all duties in a manner that is consistent with SMHC’s mission, vision, values and policies.
Resigned from role to pursue new opportunities.
Sr. Community Support Worker (Sr. CSW) - Comprehensive Recovery Team (CRT)
8 Months
HopeWorks/St. Martin’s Hospitality Center (SMHC) | 02.2017 - 10.2017
Provide CCSS for medically and mentally acute clients
Reviewed paperwork from assigned CSWs for clarity and consistency, ensuring compliance with program standards
Assist clients in identifying actions they may take in managing their mental health symptoms and substance abuse issues. Assist clients with putting these actions into practice
Complete strength based Quarterly Recovery/Treatment plans with clients
Complete annual crisis and discharge plans with clients
Guided clients in self-advocacy and access to community services
Assist with the entry into Day Treatment, Psychosocial Rehabilitation, Vocational, Volunteer or Educational Programs
Prepare notes and enter billing in a timely manner and in accordance with agency program guidelines
Assisted clients in identifying and implementing strategies to manage mental health symptoms and substance abuse issues
Assisted behavioral health staff with EHR development and implementation processes.
Left position for internal promotion to advance career opportunities.
Community Support Worker (CSW) - Comprehensive Recovery Team (CRT)
2 Years 3 Months
St. Martin’s Hospitality Center (SMHC) | 11.2014 - 02.2017
Developed annual crisis and discharge plans with clients to support their transition and recovery goals.
Complete strength based Quarterly Recovery/Treatment plans with clients
Assist clients in identifying actions they may take in managing their mental health symptoms and substance abuse issues. Assist clients with putting these actions into practice.
Documented client interactions and processed billing accurately and promptly, adhering to agency program guidelines.
Teach clients to advocate for themselves and to obtain community services as appropriately requested by the client.
Link clients to necessary psychiatric, substance abuse, medical, dental or any other services in the community which client and CSW agree on
Assist with the entry into Day Treatment, Psychosocial Rehabilitation, Vocational, Volunteer or Educational Programs
Guided clients in identifying and implementing strategies for managing mental health symptoms and substance use challenges.
Left position for internal promotion to advance career opportunities.
Community Support Worker (CSW)
6 Months
Agave Health, Inc. | 05.2014 - 11.2014
Rotate with other CSWs to provide on call coverage
Maintaining an individual’s ability to live independently in the community
Working with individuals to develop Safety Plans every 90 days, or as needed
Facilitated the creation of Safety Plans with individuals every 90 days.
Developed Treatment/Service Plans with individuals every 90 days.
Served as a positive role model and social support, fostering client engagement and trust
Collaborated with clinical team members and other agencies to coordinate services.
Coordinate services with members of the clinical team and other agencies, as needed
Attending clinical assessments with new consumers and annually with veteran consumers
Taught clients to advocate for themselves and obtain community services.
Resigned from role to pursue new opportunities.
Group Home Supervisor
9 Months
Therapeutic Living Services (TLS) | 08.2013 - 05.2014
Coordinated with RSM to develop the call schedule and establish team shifts.
Ensure all critical incident reports are given to RSM in a timely manner and sent within 24 hours
Scheduled and facilitated training for new employees on policies, medication assistance, food safety, nutrition, licensing requirements, and CPR/First Aid to ensure compliance and safety.
Reviewed documentation across all group homes (medication logs, communication logs, incident reports, administration records) to ensure accuracy and compliance.
Resigned from role to pursue new opportunities.
Mental Health Worker
2 Months
Therapeutic Living Services (TLS) | 06.2013 - 08.2013
Demonstrated positive behaviors to consumers
Assisting consumers with self-medication process
To work with consumers in following Group Home policies and procedures
To work as team members with the Case Managers and other members of the Clinical Team
To observe and record major incidents and report them on Critical Incident Report Forms
Observed and documented major incidents on Critical Incident Report Forms to ensure proper response and follow-up
To perform medication counts, reorders and log any discrepancies
Provided crisis intervention and emotional support for group home residents.
Reason for leaving: Internal Promotion
Case Manager
3 Months
SAFE House | 02.2013 - 05.2013
Completed service assessments to identify resident needs and ensure appropriate support
Assisted residents in developing personalized safety and service plans to enhance well-being
Provided referrals to relevant community agencies to connect residents with necessary resources
Attending court hearings and appropriate resources in the legal system for domestic violence support
Resigned from role to pursue new opportunities.
Education
Master of Science - Counseling - Mental Health Counseling
University of Phoenix | Albuquerque | 09-2017
GPA: 3.82
Bachelor of Science - Human Services
University of Phoenix | Albuquerque | 03-2014
GPA: 3.77
Skills
Crisis intervention
Child and adolescent counseling
Anxiety treatment
Depression treatment
PTSD specialist
Substance abuse counseling
Family therapy
Group therapy facilitation
Behavioral assessment
Cognitive behavioral therapy
Treatment Planning
Comprehensive Community Support Services (CCSS)
Self-esteem building
Suicide risk assessment
Case management
Patient advocacy
Multicultural competence
Multicultural competence
Trauma-informed care
Certification
Licensed Professional Clinical Mental Health Counselor (LPCC) License No: CTB-2024-0304
Issued: 2024-04-29 Expiration Date: 2027-09-30
Licensed Clinical Mental Health Counselor Associat at Krippa Family Psychological And Wellness ServicesLicensed Clinical Mental Health Counselor Associat at Krippa Family Psychological And Wellness Services
Licensed Clinical Mental Health Counselor at Veteran Administration: Fayetteville VET CenterLicensed Clinical Mental Health Counselor at Veteran Administration: Fayetteville VET Center
Licensed Professional Clinical Counselor/Associate Professional Clinical Counselor Psychosocial Counselor I at Kaiser PermanenteLicensed Professional Clinical Counselor/Associate Professional Clinical Counselor Psychosocial Counselor I at Kaiser Permanente