Melisa Dominguez
Moreno Valley,CA
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Optum Urgent Care/ Exer Urgent Care
03.2019 - Current
- To perform Medical Assistant tasks, including but not limited to, vital signs, routine blood draws, EKG’s injections, vaccines and prepare for lab processing and point of care test
- Translate to patients when English language is limited
- Assist physicians/practitioners as requested for basic and emergency procedures
- Conduct patient education on medications and post treatment care
- Prepare and assist in minor surgical procedures and wound care
- Prepare and sterilize medical equipment and examination rooms, ensuring a safe and sanitary environment
- Front desk duties/answer phones, verify eligibility and benefits
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Certified Medical Assistant
Optum Urgent Care/ Exer Urgent Care
03.2019 - Current
- To perform Medical Assistant tasks, including but not limited to, vital signs, routine blood draws, EKG’s injections, vaccines and prepare for lab processing and point of care test
- Translate to patients when English language is limited
- Assist physicians/practitioners as requested for basic and emergency procedures
- Conduct patient education on medications and post treatment care
- Prepare and assist in minor surgical procedures and wound care
- Prepare and sterilize medical equipment and examination rooms, ensuring a safe and sanitary environment
- Front desk duties/answer phones, verify eligibility and benefits
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Certified Medical Assistant
Optum Urgent Care/ Exer Urgent Care
03.2019 - Current
- To perform Medical Assistant tasks, including but not limited to, vital signs, routine blood draws, EKG’s injections, vaccines and prepare for lab processing and point of care test
- Translate to patients when English language is limited
- Assist physicians/practitioners as requested for basic and emergency procedures
- Conduct patient education on medications and post treatment care
- Prepare and assist in minor surgical procedures and wound care
- Prepare and sterilize medical equipment and examination rooms, ensuring a safe and sanitary environment
- Front desk duties/answer phones over 30 -50 incoming calls, verify eligibility and benefits
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Medical Assistant
Riverside Medical Clinic Urgent Care
05.2020 - 01.2023
- EKG’s To perform Medical Assistant tasks, including rooming over 50 patients a day, medical history intake, vital signs, blood draws, injections, vaccines
- Prepare and assist in minor surgical procedures and wound care
- Coordinated with labs for timely processing of patient samples
- Prepare and sterilize equipment
- Front desk duties answer phones, verify eligibility and benefits, referral management
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Medical Assistant
Eisenhower Medical Center Urgent Care
12.2011 - 08.2015
- To perform medical Assistant tasks, including rooming patients, medical history intake, vital signs, routine point of care test, blood draws, EKG’s injections, vaccines
- Suture and staple removal
- Wound care, cleaning and dressings
- Apply and shape splints
- Referral management and follow ups
- Prepare and assist in minor surgical procedures
Medical Assistant
Rancho Obstetrics and Gyn.
12.2008 - 07.2011
- Medical Assistant task, rooming patients, medical history intake, vital signs, injection and specimen collection
- Assist in minor surgical procedures/biopsies
- Referral Management and scheduling appointments and surgical appointments management
- Answering phone calls checking patients benefits and eligibility
Medical Assistant
Talal R. Muhtaseb, M.D. Inc.
01.1999 - 06.2006
- To perform Front and Back Medical Assistant tasks, including but not limited to rooming patients, vital signs, injections
- CPSP coordinator/Lactation Consultant
Medical Assistant
University Physicians Health Care
04.1996 - 12.1999
- To perform Front and Back Office Medical Assistant tasks, including but not limited to rooming patients, vital signs, blood draws, EKG’s, injections and vaccines
Education
Associate's - in science
Mt. San Jacinto Valley College
San Jacinto, CA05.2003
Skills
- Certifications: CCMA, BLS/CPR
- Skills: Proficient in multiple EMR systems including Epic, Centricity, Experity Bilingual, multitasking, patient education and clinical procedures
- Specimens collection and processing
- Injection administration
- Healthcare procedures
- Workflow organization
- Phlebotomy
- Insurance verification
- Fluent in Spanish
- Immunization administration
Accomplishments
- Successfully transitioned facility to use of EMR systems including Epic, Centricity and Experity.
- Recognized for outstanding dedication to patient care.
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Professional Working
Timeline
Medical Assistant
Riverside Medical Clinic Urgent Care
05.2020 - 01.2023
Certified Medical Assistant
Optum Urgent Care/ Exer Urgent Care
03.2019 - Current
Certified Medical Assistant
Optum Urgent Care/ Exer Urgent Care
03.2019 - Current
Certified Medical Assistant
Optum Urgent Care/ Exer Urgent Care
03.2019 - Current
Medical Assistant
Eisenhower Medical Center Urgent Care
12.2011 - 08.2015
Medical Assistant
Rancho Obstetrics and Gyn.
12.2008 - 07.2011
Medical Assistant
Talal R. Muhtaseb, M.D. Inc.
01.1999 - 06.2006
Medical Assistant
University Physicians Health Care
04.1996 - 12.1999
Associate's - in science
Mt. San Jacinto Valley College
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