Melisa Espinoza
Carrollton,TX
Summary
Motivated Professional experienced in customer service and time management. Delivered positive experiences through adaptability and proactive problem-solving in fast-paced environments. Focused on contributing to organizational growth while enhancing skills in diverse settings.
Overview
1
1
Language
4
4
years of post-secondary education
13
13
years of professional experience
Work History
Fragrance experts
L’Oréal
Carrollton, Dallas
06.2013 - Current
- Fragrant expert and sale representative
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
- Earned management acknowledgment for consistently delivering exceptional customer service. for providing exceptional customer service.
makeup Skin care fragrance expert
Freelance Interparfums and Jo Malone .
Dallas, tx
09.2022 - 07.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
Education
License Realtor - Relator
Realtor
06.2024 - 09.2026
ESL Carrollton Tx
Carrollton , Tx Técnico En Comercialización - Comercialización Sales
UTNC Mexico
Mexico , Coahuila 09.2001 - 09.2003
Skills
Motivated Professional experienced in customer service and time management Delivered positive experiences through adaptability and proactive problem-solving in fast-paced environments Focused on contributing to organizational growth while enhancing skills in diverse settings
Motivated Professional experienced in customer service and time management Delivered positive experiences through adaptability and proactive problem-solving in fast-paced environments Focused on contributing to organizational growth while enhancing skills in diverse settings
Languages
Spanish
Native/ Bilingual
A1
Timeline
License Realtor - Relator
Realtor
06.2024 - 09.2026
makeup Skin care fragrance expert
Freelance Interparfums and Jo Malone .
09.2022 - 07.2026
Fragrance experts
L’Oréal
06.2013 - Current
Técnico En Comercialización - Comercialización Sales
UTNC Mexico
09.2001 - 09.2003
ESL Carrollton Tx