MELISA SELMAN
Las Vegas,NV
Summary
I am a responsible, reliable and hardworking person dedicated to using a compassionate and caring approach to provide outstanding services to all patients.
Overview
12
12
years of professional experience
Work History
Health Technician (Phlebotomist)
Department of Veterans Affairs
Las Vegas, NV, NV
07.2023 - Current
- Provide patient care
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled tubes and followed exact directions for handling and storing specimens for transport.
- Assisted in training and onboarding new phlebotomists.
- Verified patients' identification
- Process specimen samples from departments in hospital and outside clinics
- Answer phones
- Assist doctors and nurses on scheduled lab orders
- Adding orders and canceling orders when needed
- Assist patients with checking in for lab work
- Very high judgment, fact-finding, and coordination with people at various levels (patients, management.)
- The ability to work in a busy environment, multi-task, and ensure compliance, as well as process and follow-up on a very high volume of phone calls or written requests from Doctors and nurses
Phlebotomist (inpatient)
Spring Valley Hospital
Las Vegas, Nevada
02.2023 - 07.2023
- Coordinated workflow based on stat, schedule, or outpatient needs
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment
- Labeled blood vials with critical information like time of collection, date and patient name
- Verified collection orders and communicated discrepancies to nurses
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary sticks
- Maintained fully-stocked phlebotomy cart, carrier and station.
Phlebotomist (inpatient)
Desert Springs Hospital
Las Vegas , Nevada
12.2021 - 02.2023
- Coordinated workflow based on stat, schedule, or outpatient needs
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment
- Maintained fully-stocked phlebotomy cart, carrier and station
- Collected specimen samples and transported to laboratory for processing.
Assistant Manager
Check City
Las Vegas, Nevada
01.2018 - 09.2021
- Provide exceptional customer service
- Answer phones calls in busy setting
- Multitasking
- Process new loans
- Update existing lines of credit
- Enforced company policies and procedures to strengthen operational standards across departments
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Organized schedules, workflows and shift coverage to meet expected business demands.
Assistant Manager
Genesis Beauty Supply
Palmdale, California
05.2013 - 08.2017
- Provide exceptional customer service
- Answer phones and questions from customers
- Assigned work and monitored performance of project personnel
- Proposed or approved modifications to project plans
- Organized team activities to build camaraderie and foster pleasant workplace culture
- Assigned work and monitored performance of project personnel.
Education
Certified
Phlebotomy Learning Center
Las Vegas, NVHigh School Diploma -
North Hollywood Senior High School
North Hollywood, CASkills
- Data Entry
- Venipuncture
- Documentation and Recordkeeping
- Written and Verbal Communication
- Customer Service
- Patient Care
- Ability to multitask
- Scheduling Experience
Timeline
Health Technician (Phlebotomist)
Department of Veterans Affairs
07.2023 - Current
Phlebotomist (inpatient)
Spring Valley Hospital
02.2023 - 07.2023
Phlebotomist (inpatient)
Desert Springs Hospital
12.2021 - 02.2023
Assistant Manager
Check City
01.2018 - 09.2021
Assistant Manager
Genesis Beauty Supply
05.2013 - 08.2017
Certified
Phlebotomy Learning Center
High School Diploma -
North Hollywood Senior High School