Melissa Adcock
Anchorage ,AK
Summary
Accomplished Certified Medical Assistant with a proven track record at Patients First Medical Center, enhancing patient satisfaction through efficient medical assistance and compassionate care. Skilled in HIPAA compliance, vital sign monitoring, and patient documentation. Demonstrated ability to improve operational efficiency by streamlining patient scheduling and inventory management, contributing to a positive patient experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Internal Medicine Associates
04.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Certified Medical Assistant
Patients First Medical Center
10.2016 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Prepared and administered medications to alleviate patient symptoms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
Education
GED -
Alaska Job Corps
Palmer, AK05.1995
Skills
HIPAA Compliance
Medical Terminology
Specimens collection and processing
Patient Scheduling
Electronic Health Records
Vital Sign Monitoring
Patient documentation
Inventory and supply management
Payment Collection
Customer Service
Direct Patient Care
Maintaining confidentiality
Immunization Administration
Medical terminology knowledge
Reliable team player
Phlebotomy
CPR
Compassionate
Appointment Setting
Medical office administration
Certification
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
Timeline
Certified Medical Assistant
Internal Medicine Associates
04.2023 - Current
Certified Medical Assistant
Patients First Medical Center
10.2016 - Current
GED -
Alaska Job Corps
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
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