Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Agugliaro

Andover,NJ

Summary

Dedicated and highly motivated to leverage expertise to continue working with students on a daily basis. Detail-oriented High School Administrative Assistant with 7+ years of experience working closely with students, parents, school personnel, and system protocols for Washington County Public Schools and paraprofessional experience for Lenape Valley Regional High School. Highly motivated to take on a new position while continuing to complete an Education Degree.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Special Education Paraprofessional

Lenape valley Regional High School
Stanhope, NJ
08.2023 - Current
  • Provided one-on-one instruction to students who needed extra help with learning tasks.
  • Monitored behavior of students in order to ensure a safe, positive learning environment.
  • Supported the development of social skills through modeling appropriate behavior and interactions with peers.
  • Administered assessments as directed by teachers or other school personnel.
  • Encouraged independent thinking, problem solving, and self-advocacy skills among students.
  • Organized instructional materials for use in the classroom setting.
  • Assisted in the implementation of accommodations outlined in IEPs such as seating arrangements or modified testing procedures.
  • Motivated students to achieve academic success while fostering an environment of respect and acceptance.
  • Offered emotional support during times of difficulty or crisis situations involving the student.

Assistant Principal Administrative Assistant

South Hagerstown High School
Hagerstown, MD
10.2021 - 07.2023
  • Coordinated discipline tracking of student incidents, parent communication, and meetings with the Assistant Principal.
  • Managed Grade Level daily attendance summaries for daily state reporting and parent phone calls.
  • Implemented attendance tracking for over 100 of the 80/20 school program participants.
  • Informed assistant principal of class skipping and period attendance tracking daily via spreadsheet.
  • Worked closely with the 10th Grade team of the Assistant Principal, Counselor, and Student Intervention specialist regarding student concerns.
  • Managed Assistant Principal's calendar of meetings with parents, teachers and other school personnel.
  • Twilight after-school program Bus routing specialist.
  • Managed student requests for Assistant Principal and Student Intervention Specialist.
  • Provided daily reports regarding class skipping.
  • Wrote and processes referrals for student discipline.

Transportation Administrative Assistant

WCPS
Hagerstown, MD
02.2021 - 10.2021
  • Handled management of communication to supervisors by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Organized files, developed spreadsheets, scheduled meetings and kept office supplies stocked, maintaining front desk and reception area in neat and organized fashion.
  • Communicated vital updates to drivers and attendants regarding changes to routes and student manifests.
  • Responsible for PPE inventory and distribution to school bus drivers.
  • Handled confidential information regarding students carefully and with discretion.

Special Education School Bus Attendant

WCPS Transportation
Hagerstown, MD
09.2017 - 02.2021
  • Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.
  • Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
  • Loaded, secured and unloaded wheelchairs, secured seatbelts and demonstrated knowledge of students' special needs.
  • Worked alongside students, parents and school personnel to provide all riders with safe and enjoyable experiences.
  • Performed inspections before and after each trip.
  • Maintained familiarity with student restraint devices and methods for securing special seats.
  • Monitored buses, including up to 15 special education passengers up to age 19.
  • Kept personal and medical details of each student confidential by adhering to established protocols.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Provided immediate and level-headed response to medical and other emergencies.

Administrative Assistant

A.K.R. Enterprises
Staten Island, NY
07.2004 - 02.2011
  • Scheduled requested work orders and processed invoices.
  • Handled management of communication to project managers by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Proofed and edited letters and other correspondence to correct grammar and spelling errors.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.

Education

Verbal Judo Training
South Hagerstown High School
08.2022

High School Diploma -

Tottenville High School
Staten Island, NY
06.1999

Education

Sussex County Community College
Newton, NJ

Some College (No Degree) - Early Childhood Special Education

Hagerstown Community College
Hagerstown, MD

Skills

  • Scheduling and calendar management
  • Microsoft Office Suite
  • Excellent customer service
  • Mac/Windows Proficient
  • Social Intelligence
  • Quick and determined learner
  • Technologically savvy
  • Critical thinking
  • Time management
  • Empathetic Listener
  • Individual Student Assistance
  • Organization and Prioritization
  • Creating a Safe Learning Environment
  • Confidentiality and Data Protection
  • Multitasking and Time Management
  • Faculty Support
  • IEP Compliance
  • Special Education Support
  • Personnel Management

Certification

  • Paraprofessional Praxis

Timeline

Special Education Paraprofessional

Lenape valley Regional High School
08.2023 - Current

Assistant Principal Administrative Assistant

South Hagerstown High School
10.2021 - 07.2023

Transportation Administrative Assistant

WCPS
02.2021 - 10.2021

Special Education School Bus Attendant

WCPS Transportation
09.2017 - 02.2021

Administrative Assistant

A.K.R. Enterprises
07.2004 - 02.2011

Verbal Judo Training

High School Diploma -

Tottenville High School

Education

Sussex County Community College

Some College (No Degree) - Early Childhood Special Education

Hagerstown Community College
  • Paraprofessional Praxis
Melissa Agugliaro