Melissa Aguilar
Neptune Beach,FL
Summary
Accomplished RN Case Manager with a proven track record at Baptist Medical Center, enhancing patient satisfaction through effective care coordination and utilization review. Skilled in medication management and fostering interdisciplinary communication, significantly improving recovery outcomes. Expertise in healthcare regulations and patient education, ensuring compliance and informed care decisions. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
20
20
years of professional experience
Work History
RN Case Manager
Baptist Medical Center
02.2019 - Current
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Evaluated patient histories, complaints, and current symptoms.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Registered Nurse
Ascension
09.2004 - Current
- Organized and managed care of patients undergoing various therapies and procedures.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Managed care from admission to discharge.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Education
CPC-A
Aapc
07.2024
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT08.2021
Associate of Science - Nursing
St. Johns River State College
Palatka, FL08.2004
Skills
- Healthcare regulations
- Utilization review
- Medication Management
- Palliative Care
- Community Resources
- Quality Improvement
Timeline
RN Case Manager
Baptist Medical Center
02.2019 - Current
Registered Nurse
Ascension
09.2004 - Current
CPC-A
Aapc
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
St. Johns River State College