Melissa Aguilar
Neptune Beach,FL
Summary
Dynamic healthcare professional with extensive experience at Baptist Medical Center and Ascension, specializing in care coordination and client advocacy while orchestrating complex caseloads and ensuring timely documentation.
Overview
21
21
years of professional experience
Work History
Case Manager
Baptist Medical Center
Jacksonville Beach, FL
01.2019 - Current
- Provided referrals to appropriate health care providers or other community resources.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Provided referrals to appropriate medical, mental health, and social services.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Counseled clients on available resources within the community that could help meet their needs.
Registered Nurse
Ascension
Jacksonville, FL
09.2004 - 11.2024
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
Education
Bachelor of Science - Nursing Practice
Western Governors University
Salt Lake City, UT08-2022
Associate of Science - Nursing Practice
Saint Johns River State College
Saint Augustine, FL08-2004
CPC - Medical Coding
AAPC
Skills
- Care coordination
- Case documentation
- Discharge planning
- Resource management
- Client advocacy
- Healthcare policy management
Timeline
Case Manager
Baptist Medical Center
01.2019 - Current
Registered Nurse
Ascension
09.2004 - 11.2024
Bachelor of Science - Nursing Practice
Western Governors University
Associate of Science - Nursing Practice
Saint Johns River State College
CPC - Medical Coding
AAPC
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