Melissa Alarcon
Registered Nurse
Miramar,FL
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and care coordination in fast-paced environments. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
4
4
Certifications
Work History
Surgical Intensive Care Registered Nurse
Mount Sinai Medical Center
Miami Beach, FL
02.2023 - Current
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Managed care from admission to discharge.
Certified Pharmacy Technician
Walmart
Hialeah, FL
03.2016 - 02.2023
- Coordinated verification and filling of more than 400 daily prescriptions in high-volume community pharmacy environment.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Coordinate with specialty pharmacy to deliver patient’s medications.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Care Coordinator
Care National Clinical Management
Miami, FL
03.2014 - 03.2016
- Completed resident assessments in accordance with current regulations and guidelines.
- Supported patient care excellence via planning and interpretation of programs.
- Used company software and databases to maintain records of services performed and patient conditions.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
Master of Science - Nursing
Miami Regional University
Miami, FL 08.2020 - 05.2022
Bachelor of Science - Biology
Florida International University
Miami, FL 08.2014 - 05.2020
Associate of Science - Biology
Miami Dade College
Miami, FL 08.2011 - 05.2014
Skills
Patient and family advocacy
Relationship building
HIPAA education
Patient evaluation
Critical care
Direct Patient Care
Documentation proficiency
EMR / EHR
Patient Assessments
Certification
CPht- Certified Pharmacy Technician
Timeline
Surgical Intensive Care Registered Nurse
Mount Sinai Medical Center
02.2023 - Current
Basic Life Support
12-2022
Advanced Cardiac Life Support
05-2022
Immunization Certification
01-2021
Master of Science - Nursing
Miami Regional University
08.2020 - 05.2022
CPht- Certified Pharmacy Technician
12-2017
Certified Pharmacy Technician
Walmart
03.2016 - 02.2023
Bachelor of Science - Biology
Florida International University
08.2014 - 05.2020
Care Coordinator
Care National Clinical Management
03.2014 - 03.2016
Associate of Science - Biology
Miami Dade College
08.2011 - 05.2014