Melissa Alarcon Perez
Tampa,FL
Summary
Clinical Medical Assistant with experience in pediatrics and family medicine, performing EHR charting, vital-sign recording, specimen collection, and phlebotomy tasks. Bilingual English/Spanish to support patient communication needs. HIPAA compliance focus to maintain safe, organized clinic operations.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Certified Clinical Medical Assistant
BayCare Medical Group
Tampa, FL
02.2024 - Current
- Supported BayCare Medical Group intake and rooming workflows for patient visits.
- Recorded vital signs and entered data into electronic medical records.
- Assisted providers with injections, specimen collection, and point-of-care testing.
- Prepared exam rooms and sanitized equipment for clinical visits.
- Completed patient intake by obtaining vital signs and medical histories.
- Assisted physicians with clinical procedures, including suturing, blood draws, and injections.
- Collected laboratory specimens, including urine samples and throat swabs, according to standards.
- Administered medication under the direction of a physician or nurse practitioner using proper safety protocols.
- Communicated clearly with patients to support a positive patient visit experience.
- Scheduled patient appointments and coordinated follow-up visits.
- Answered patient calls and relayed messages to care teams.
- Reviewed chart details and updated records for accurate clinical documentation.
- Handled urgent clinic situations by effectively following established protocols.
- Contacted pharmacies to submit and refill prescriptions.
- Ordered laboratory tests and reviewed results with healthcare team members.
- Maintained accurate patient records in compliance with HIPAA guidelines.
- Integrated outside records into charts and EHR systems to maintain comprehensive patient information.
- Contributed to team meetings to improve workflows and support better patient outcomes.
- Kept facility stocked with needed supplies, equipment, and instruments.
- Collected forms, copied insurance cards, and organized patient information for billing and insurance processing.
- Performed various administrative tasks to support office operations. to support administrative staff during peak hours.
- Collected, labeled, and stored laboratory specimens to ensure accurate testing.
- Supported back-office patient flow to reduce office wait times.
- Collected, labeled, and stored laboratory specimens to ensure accurate testing.
- Supported back-office patient flow to reduce office wait times.
Certified Phlebotomy Technician
BayCare Health System - St. Anthony's Hospital
Tampa, Florida
12.2022 - 02.2024
- Collected venous and capillary specimens while adhering to BayCare Health System safety protocols, ensuring patient safety and compliance.
- Verified patient identity before specimen collection to ensure accuracy. and matched specimens to physician orders.
- Used sterile technique and followed infection control standards during blood draws.
- Collected specimens for testing according to established protocols.
- Ensured quality patient care by collecting and transporting specimens accurately and timely. through accurate, timely collection and transport of clinical specimens according to established procedures.
- Applied accurate labels to samples using hospital laboratory and electronic record systems.
- Prepared specimens for transport to BayCare Laboratory processing areas.
- Reported specimen collection or processing concerns to supervisor and manager right away.
- Identified patients before specimen collection using proper procedures.
- Followed HIPAA rules when handling confidential patient information.
Education
High School Diploma -
Aguilas International Technical Institute
Tampa, FL04-2023
High School Diploma -
Eduardo Garcia Delgado
Havana, Cuba06-2020
Doctor of medicine
Universidad De Medicina
Havana, CubaSkills
- Vital signs monitoring
- EHR charting
- Phlebotomy skills
- Medication administration
- Point-of-care testing
- Patient intake
- Clinical support
- Medical terminology
- HIPAA compliance
- Claims processing
- Insurance authorizations
- Patient relations
- Bilingual (English and Spanish)
- Problem solving skills
- Professional ethics
- Medical terminology knowledge
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- certified clinical medical assistant
Timeline
Certified Clinical Medical Assistant
BayCare Medical Group
02.2024 - Current
Certified Phlebotomy Technician
BayCare Health System - St. Anthony's Hospital
12.2022 - 02.2024
High School Diploma -
Aguilas International Technical Institute
High School Diploma -
Eduardo Garcia Delgado
Doctor of medicine
Universidad De Medicina