Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa A. Lee

Watertown,USA

Summary

Dedicated childcare provider passionate about fostering growth and creativity in children of all ages. Committed to creating a safe, reliable, and enriching environment for children to thrive. Transitioning towards a career in medical coding, eager to gain hands-on experience in an entry-level coding or related position.

Overview

13
13
years of professional experience

Work History

Good Starter

PLEIO Goodstart
02.2023 - Current
  • Supporting patients through live scripted calls to stay on and maintain their medication routines.
  • Data entry of patient information, utilizing a strict HIPAA privacy environment.
  • Outbound Customer Service Phone Support, using virtual tools, such as LIFT, in a Windows environment.

Childcare Provider

Self Employed
07.2013 - Current
  • Attentive to a child’s well-being and safety.
  • Able to multitask and respond to a child’s changing needs.
  • Communicating with parents on specific needs for their children.
  • Parents have entrusted me to care for their children from infancy, until they reach school age, afterwords, referring me to new parents.

Direct Support Professional/Teacher’s Aide

JRC
10.2012 - 07.2013
  • Supporting clients in their everyday life; IE.: administering medications as well as being in charge of the ordering of these medications and assisting in scheduling healthcare appointments.
  • Helping clients manage their money and documenting this appropriately. Helping organize and driving to and from activities in the community. Documentation of clients programs. Also assisting in staff scheduling.
  • As a teacher’s aide; worked with preschool age children.
  • Assisted with planning and prepping daily activities.
  • Helped ensure a safe and stimulating educational environment. Assisted children individually with lessons to reinforce learning concepts.

Education

Certificate - Fundamentals of Medicine

AAPC
Salt Lake City, UT

No Degree - General Studies

Jefferson Community College
05.2008

Diploma - General Studies

Alvin High school
02.2001

Skills

  • Care planning
  • Activity planning
  • Meal preparation
  • Self control and Patience
  • Age appropriate communication
  • Time management
  • Active listening
  • Customer Support
  • Data Entry

Timeline

Good Starter

PLEIO Goodstart
02.2023 - Current

Childcare Provider

Self Employed
07.2013 - Current

Direct Support Professional/Teacher’s Aide

JRC
10.2012 - 07.2013

No Degree - General Studies

Jefferson Community College

Diploma - General Studies

Alvin High school

Certificate - Fundamentals of Medicine

AAPC

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Melissa A. Lee