Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Alexander

Houston,TX

Summary

Results-driven retail associate skilled in balancing drawers and delivering exceptional customer service, contributing to increased store efficiency and customer satisfaction at Family Dollar. Proven expertise in merchandise restocking and compassionate caregiving, effectively addressing diverse client needs. Demonstrated leadership abilities through training new staff while excelling in time management.

Overview

11
11
years of professional experience

Work History

Cashier/Stocker

Family Dollar
Houston, TX
03.2021 - 07.2024
  • I greeted and checked out every customer, using POS.
  • Maintained a clean and orderly checkout area by sanitizing register belts, emptying the trash can, and organizing candy racks.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • I pulled and stocked shelves with merchandise when needed.
  • I counted and balanced my register drawer at the end of every shift.
  • Helped customers find specific products, answered questions, and offered product advice.

Personal Care Assistant

Health Care Temporaries
Houston, TX
03.2013 - 02.2024
  • Dressed and groomed the client because of limited physical ability.
  • I ran errands for the client and drove to appointments to maintain wellness and support daily living.
  • Supervised medication intake and other daily activities.
  • I meal-prepped and did light housekeeping.

Cashier

Dollar Tree Distribution Center
Houston, TX
01.2020 - 02.2021
  • Delivered a positive first impression by greeting each customer.
  • Checked out each customer using POS.
  • Maintained cleanliness of the checkout area, including countertops, registers, and floors.
  • Count the register back to the beginning amount at the end of every shift.

Education

High School Diploma -

Kashmere Sr. High
Houston, TX
05-2006

Skills

  • Drawer balancing
  • Merchandise restocking
  • Daily reporting
  • Hospitality and accommodation
  • Customer service excellence
  • Time management skills
  • Upselling techniques
  • Compassionate caregiving
  • Patient care

Timeline

Cashier/Stocker

Family Dollar
03.2021 - 07.2024

Cashier

Dollar Tree Distribution Center
01.2020 - 02.2021

Personal Care Assistant

Health Care Temporaries
03.2013 - 02.2024

High School Diploma -

Kashmere Sr. High

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Melissa Alexander