Melissa Anderson
Lewisville
Summary
Reliable Fulfillment Associate with highly flexible availability and excellent workplace focus. First-rate skills in inventory management, merchandise location, and shipment preparation. Disciplined and hardworking professional with strong multitasking abilities. Offering several years of related experience.
Overview
8
8
years of professional experience
Work History
Fulfillment Associate
ShipBob
Fort Worth
05.2026 - Current
- Unloaded trailers and moved products safely throughout warehouse, facilitating timely order fulfillment.
- Received and processed incoming merchandise shipments, ensuring accuracy to support inventory integrity.
- Verify shipments by checking quantities and inspecting merchandise.
- Use warehouse management software to enter and update inventory records.
- Maintained organized inventory and accurate receiving documentation, enhancing operational flow in fast-paced environment.
- Train and mentor new associates on receiving procedures, warehouse operations, and safety practices.
Warehouse Associate
iJility
Irving
09.2025 - 02.2026
- Verified accuracy of product SKUs, quantities, and packaging to ensure company quality standards
- Processed customer returns through EDDIE system, reviewing requests and updating order statuses to ensure timely resolution
- Inspected returned merchandise for damage, wear, or defects to determine restocking eligibility
- Reconciled returned inventory by re-labeling, re-shelving, and accurately documenting items to optimize restocking process
- Maintained productivity and organization in fast-paced warehouse environment to consistently meet daily performance goals
- Collaborated with team members to ensure timely shipment of customer orders
Personal Shopper
Instacart
Flower Mound
05.2023 - 09.2025
- Ensured timely and accurate delivery of packages, groceries, and food orders to customers
- Communicated order statuses and special instructions to customers to enhance service experience
- Maintained high customer service standards to promote positive delivery experiences
- Inspected and loaded items with precision to guarantee accuracy and safe transportation
- Safely operated delivery vehicle in compliance with traffic laws and company procedures
- Managed delivery records and updated tracking systems to ensure accurate information and prompt issue resolution
Warehouse Associate
Amazon Warehouse
Grapevine
05.2021 - 01.2025
- Received, inspected, and organized incoming shipments to enhance accuracy and optimize storage in designated areas.
- Received, inspected, and organized incoming shipments to ensure accuracy and proper storage in designated areas.
- Maintained clean, organized, safe work environment by following company policies and safety procedures to support operational standards.
- Maintained a clean, organized, and safe work environment by adhering to company policies and safety procedures.
- Collaborated with team members to prioritize tasks and efficiently meet deadlines, contributing to overall team success.
Collections Agent
Cmi Groups
Coppell
06.2023 - 10.2023
- Negotiated customized payment plans with customers, successfully resolving overdue accounts
- Educated customers on payment obligations through detailed account history reviews and clear communication of payment terms
- Negotiated payment plans with customers to resolve overdue accounts
- Collaborated with team members and management to create targeted strategies for recovering delinquent accounts
- Maintained accurate records of customer interactions, payment arrangements, and account updates
- Handled sensitive financial information professionally while following company policies and compliance regulations
Sales Associate
Bath & Body Works
Lancaster
04.2018 - 05.2020
- Guided customers in product selection, offering tailored recommendations and resolving inquiries
- Assisted customers in selecting products, providing recommendations, and addressing inquiries
- Ensured organized and clean sales floor by restocking merchandise and maintaining displays
- Collaborated with team members to ensure smooth operations and customer satisfaction
- Worked with team members to streamline operations and enhance overall customer satisfaction
- Maintained cleanliness and organization of the sales floor by restocking merchandise
Education
Lampeter Strasburg High School
Lancaster, PAArt Associate -
Harrisburg Community College
Lancaster, PAGeneral Studies -
North Central Texas College
Flower Mound, TXSkills
- Inventory Management
- WMS expertise
- Data Entry
- Attention to Detail
- Multitasking
- Time Management
- Customer Service
- Problem Solving
- Teamwork
- Training new hires
- Communication
- Computer Literacy
Timeline
Fulfillment Associate
ShipBob
05.2026 - Current
Warehouse Associate
iJility
09.2025 - 02.2026
Collections Agent
Cmi Groups
06.2023 - 10.2023
Personal Shopper
Instacart
05.2023 - 09.2025
Warehouse Associate
Amazon Warehouse
05.2021 - 01.2025
Sales Associate
Bath & Body Works
04.2018 - 05.2020
Lampeter Strasburg High School
Art Associate -
Harrisburg Community College
General Studies -
North Central Texas College