Melissa Hooper
Cape Elizabeth,ME
Summary
Project manager with 18 years of experience translating customer, business, and technical requirements into successful outcomes across manufacturing, commercialization, operations, and B2B technology environments. Experience bridging the gap between stakeholders and technical teams, prioritizing complex workstreams, managing competing demands, and delivering high-value solutions. Chemical engineer with deep industrial manufacturing expertise and extensive experience gathering requirements, leading cross-functional initiatives, and driving customer-focused decision making.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Project Manager & Creative Advisor
Luxid Group
Remote
01.2017 - Current
- Partner with clients to identify business goals, customer needs, project requirements, and success criteria.
- Translate stakeholder objectives into prioritized work plans for creative, technical, and production teams.
- Lead cross-functional execution while managing scope, risks, timelines, budgets, and competing priorities.
- Facilitate communication between customers, subject matter experts, vendors, and delivery teams.
- Provide strategic guidance on technically complex projects serving industrial and manufacturing clients.
Client Services Executive & Technical Advisor
Luxid Group
Dayton, OH
01.2013 - 01.2016
- Managed key customer accounts and served as primary liaison between clients and internal delivery teams.
- Gathered requirements, defined project scope, developed proposals, and established execution priorities.
- Built trusted relationships through deep understanding of customer products, markets, and business challenges.
- Coordinated multidisciplinary teams to deliver projects aligned with customer objectives.
R&D Project and Pilot Plant Manager
Ocean Nutrition Canada
Halifax, NS
09.2001 - 01.2009
- Led commercialization of new products from concept through R&D to production and customer trials.
- Evaluated technical feasibility, business value, operational readiness, and launch requirements.
- Coordinated scientists, engineers, marketing, sales, and manufacturing teams.
- Managed capital projects and equipment installations exceeding $1M.
- Managed pilot plant operations supporting product development, scale-up, and process optimization.
- Created SOPs, GMP standards, and startup processes for new operations.
Project Engineer | Business Unit Leader
Michelin North America
02.1998 - 09.2002
- Led manufacturing operations, maintenance teams, and process improvement programs.
- Participated in global projects involving startup and deployment of new production systems.
- LeanSigma Black Belt focused on operational excellence and data-driven improvement.
Education
Bachelor of Chemical Engineering -
Dalhousie University
Halifax, NSSkills
- Product Ownership
- Project Management, PMP Certified
- Client Relationships
- Voice of Customer
- Cross-functional Leadership
- Product Commercialization
- Manufacturing Operations
- Industrial Technology
- Technology Transfer
- Process Improvement
- Data-Driven Decision Making
Websites
Certification
- Project Management Professional (PMP)
- LeanSigma Black Belt
- Monday.com
- Azure DevOps
- Wrike
- Asana
- Microsoft 365
Timeline
Project Manager & Creative Advisor
Luxid Group
01.2017 - Current
Client Services Executive & Technical Advisor
Luxid Group
01.2013 - 01.2016
R&D Project and Pilot Plant Manager
Ocean Nutrition Canada
09.2001 - 01.2009
Project Engineer | Business Unit Leader
Michelin North America
02.1998 - 09.2002
Bachelor of Chemical Engineering -
Dalhousie University
Relevant Product Owner Qualifications
- Extensive experience translating customer and business needs into actionable work plans and deliverables
- Proven ability to balance competing priorities, technical constraints, budgets, and timelines
- Deep exposure to industrial and manufacturing environments including production operations, process engineering, commercialization, and technology deployment
- Customer-facing leadership experience working with technical and non-technical stakeholders
- Strong foundation for understanding OT/IT environments, operational systems, and industrial workflows
Certificates
- Career Essentials in Generative AI
- PMI Project Management Professional Certification
- GMP, Good Manufacturing Practices