MELISSA A. TAMAYO
Vista,CA
Summary
Results-driven and solutions-oriented software development and project management professional with over 25 years of specialized experience.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Project Management
Leidos Health Solutions Group
09.2019 - Current
- DoD Military Health System EHR Decommissioning
- Coordinated the decommissioning of the EHR across 104 Military Medical Facilities
- Delivered continuity on a sun setting medical system that was dynamic to Active Duty and family members medical safety and care for over 30 years
- Worked with service and project management departments to provide total support to clients.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Prepared project lifecycle documentation and project management plans.
- Worked collaboratively and managed deadlines through project management.
- Administered project management meetings to align support staff priorities with management goals.
- Developed internal project management systems and communications to facilitate successful operations.
- Defined the scope, timeline, and budget of the project with stakeholders
- Facilitated brainstorming sessions to boost team collaboration and processes efficiently
- Utilizing Scrum methods, increased transparency of work and team capacity, visualizing workflow, and implementing continuous improvement throughout the life of the project
- Aligned process for capturing and insuring zero data loss during the decommissioning process, insuring a complete full and final backup of the system was taken prior to powering the equipment off and removing all components
- Meeting all legal requirements
- Presented clear and concise communication to stakeholders continuously meeting project milestones, mitigating risk, and managing resources, working to reduce overall costs
- Assisted writing and developing contract proposals in accordance with published standards and requirements
- Contributed to projects within Scrum project management environments.
- Worked independently with minimal supervision, setting priorities and demonstrating excellent project management skills.
Project Manager
Leidos
09.2018 - Current
- Planned, coordinated and managed project requirements with Cache vendors to address software deployment issues and bugs across multiple time zones
- Collaborated with Government customers to ensure successful project completion in accordance with contractual obligations and industry standards
- Coordinated Software Acceptance Testing with MTF on-site teams to address testing-related questions and quickly address issues while maintaining the ability to roll back software deployment and system recovery and restoration to an operational state in case of deployment failure or abnormal operating conditions exist
- Identified plans and resources required to meet project goals and objectives.
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
Software Development Manager
Leidos Health Solutions Group
06.2013 - Current
- Headed a team of software developers, analysts, testers and system administrators while managing software projects from initiation through software deployment
- Ensured timely delivery and adherence to stringent quality standards
- Developed and implemented processes to build, package and deploy software bundles to 100 Military Medical Facilities globally
- Utilized Cache for software packaging and troubleshooting and to maintain CMMI compliance
- Oversee the Remote Management Operation Team to ensure seamless software installations across all supported facilities
- Created and managed installation and deployment schedules and processes to minimize patient risk and enhance system performance and reliability
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.
- Partnered with project team members to identify and quickly address problems.
- Communicated project plans and progress to key stakeholders and project contributors.
- Resolved staff conflicts and identified potential areas of improvement.
- Conducted quality assurance to verify accuracy of data used in IT projects.
- Established and enforced project timelines and deadlines.
- Monitored and tracked project progress to support timely completion.
- Coordinated with external vendors to deliver IT project components.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Led team of 15 developers in analysis and rebuild of software from beginning design through completion.
- Worked with developers to identify and remove software bugs.
- Discussed issues with team members to provide resolution and apply best practices.
- Monitored development efforts to maintain high levels of quality control and reduce impact of unforeseen issues.
Senior Site Manager
Camp Pendleton Naval Hospital
09.1998 - 01.2014
- Senior site manager managed staff of 10, consisting of company employees and subcontractor personnel at multiple locations worldwide
- Performed system and application software upgrades to ensure data integrity and system performance
- Managed daily hardware and software maintenance, site inventories and equipment repairs
- Authored and implemented data backup and recovery procedures in compliance with contractual obligations and requirements
- Worked with stakeholders to ensure least impact to equipment, software testing and deployment scheduling through risk and opportunity management and strict adherence to compliance requirements under Health Insurance Portability and Accountability Act and ensured health information privacy and confidentiality through secure computing methods
Skills
- Project Management
- Software Development
- Strategic Planning
- Risk Management
- Process Optimization
- Stakeholder Communication
- Agile Methodologies (Scrum, Kanban, Lean Development, SAFe)
- Project scheduling
- Project tracking
- Systems implementation
- Work flow planning
- JIRA
Certification
- Project Management Professional
- Leidos Scrum Master
- CompTIA: Security+ CE
- Certified SAFe 6 Agilist
- Leidos Agile Product Owner
Additionalcoursesandtraining
- CompTIA: A+
- GenAI for Project Managers
- AI For Everyone
Timeline
Project Management
Leidos Health Solutions Group
09.2019 - Current
Project Manager
Leidos
09.2018 - Current
Software Development Manager
Leidos Health Solutions Group
06.2013 - Current
Senior Site Manager
Camp Pendleton Naval Hospital
09.1998 - 01.2014
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