Melissa Baez
Sidney,NE
Summary
Compassionate professional known for delivering quality service that focuses on each patient's individuality. Highly trained Behavioral Health Specialist skilled in assessing needs, identifying educational resources and developing effective treatment plans. Strong background in fostering human connections for patients and caregivers alike. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Certified Addiction Specialist
Department Of Corrections
11.2023 - Current
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Substance Abuse Case Manager
Centennial Mental Health Center
06.2020 - 11.2023
- Connected clients with local support networks such as Alcoholics Anonymous or Narcotics Anonymous meetings for continued growth after completion of the program.
- Contributed to the development and implementation of new initiatives aimed at improving client outcomes and overall program effectiveness.
- Developed strong rapport with clients, fostering trust and open communication for successful case management.
- Assisted in the development of community outreach programs, increasing awareness about substance abuse issues and available resources for assistance.
- Maintained thorough documentation of client interactions, assessments, and treatment plans to ensure accurate records for all cases.
- Participated in clinical supervision to maintain professional development.
- Assessed risk factors of patients and made referrals for further services.
- Increased client satisfaction through timely follow-ups and regular updates on case progress.
- Collaborated with multidisciplinary teams for comprehensive care, addressing clients'' physical, mental, and emotional health needs.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Reduced relapse rates by providing ongoing case management and coordinating access to relevant resources and services.
Education
Bachelor of Arts - Psychology
Metropolitan State University of Denver
Denver, CO12.2009
Skills
- Certified in CPR/AED
- Individual Therapy
- Patient Advocacy
- Professional Planner
- Certified Addiction Specialist (CAS)
- Clinical Documentation
- Boundary Setting
- Community Resources
- Relapse Prevention
- Registered Addiction Specialist
- Group facilitation
- Case Management
Timeline
Certified Addiction Specialist
Department Of Corrections
11.2023 - Current
Substance Abuse Case Manager
Centennial Mental Health Center
06.2020 - 11.2023
Bachelor of Arts - Psychology
Metropolitan State University of Denver