Melissa Baker
Azle
Summary
Professional Certified Medical Assistant/Phlebotomist with 30 + years of experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs. My passion, respect and honor for people is evident in my care and communication for them. I am looking for an organization that will allow me to apply my skills and compassion while growing with your company and providing excellent patient care.
Overview
27
27
years of professional experience
Work History
Phlebotomist
All Medical Personnel / LabCorp
Fort Worth, TX
09.2024 - Current
- Collected blood samples utilizing various techniques ensuring patient comfort and safety.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Processed laboratory specimens efficiently, ensuring accuracy and adherence to safety protocols.
- Maintained a high level of accuracy in sample handling, ensuring proper labeling and storage to prevent crosscontamination.
- Packaged and shipped specimens to central lab daily.
- Monitored supply levels and placed orders for laboratory supplies.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
Phlebotomist/Specimen Processor
Dominion Diagnostics
Fort Worth, TX
07.2022 - 06.2024
- Performed venipuncture and collected blood specimens from patients in a fast-paced clinical setting.
- Ensured proper patient identification, labeling of specimens, and accurate documentation of all procedures.
- Maintained strict adherence to infection control protocols and safety standards during blood collection process.
- Demonstrated excellent customer service skills by providing compassionate care to patients during phlebotomy procedures.
- Efficiently processed and prepared specimens for transport to the laboratory, ensuring timely delivery for analysis.
- Managed inventory of phlebotomy supplies, restocking as needed to ensure uninterrupted workflow.
Certified Medical Assistant
Texas Health Resources
Fort Worth, TX
02.2016 - 06.2021
- Obtains and records vital signs including: blood pressure, temperature, pulse, respiration, height, weight and patient history.
- Ability to perform UA, EKG, PFT, Injections, PT/INR, HgbA1C
- Administers ordered medications and/or vaccines via oral, injection, topical, rectal, ophthalmic and/or inhalant administration.
- Heavy phone triage, Scheduling, Rx Refills, EMR
- Schedule patients for diagnostic testing and follow up to ensure completion testing.
- Assist with minor surgeries, wound care, Suture removal
- Employee of the month
Medical Assistant
CN Staffing DFW
Fort Worth, TX
09.2015 - 02.2016
- Greets and prepares patients for the health care providers at various locations.
- Preforms preliminary physical tests as required by the providers.
- Required to do blood draws, blood samples and prepared specimens for different lab end of day daily pick up.
- Ensures quality controls are completed as requested for patient care.
- Under the direction of the health care providers, perform other duties as requested by physicians, nurses and practice managers.
Medical Assistant
North Country Family Practice
Southlake, TX
06.2013 - 08.2014
- Heavy phone triage, Scheduling, Rx refills, EMR
- Vital Signs, UA, EKG, PFT, injections, Venipuncture, in house testing
- Assist with minor surgeries, suture/staple removal
- Prepared, cleaned and sterilizes
- 24 hour Holter Monitor
- Consistently praised for a job well done
Medical Assistant
Fossil Creek Family Medical Center
Fort Worth, TX
04.2012 - 02.2013
- Fast paced Family Practice
- Heavy phone triage, Scheduling, Rx refills, EMR
- Vital signs, EKG, PFT, UA, PT/INR coagulations, glucometer
- Injections, venipuncture, in house testing
- Assist with minor surgeries, suture/staple removal
- 24 hour Holter Monitor
- Consistently praised for outstanding work ethics and fantastic phone etiquette
Medical Assistant/Phlebotomist
Cook Children’s Medical Center
Fort Worth, TX
06.2005 - 01.2011
- Hematology/Oncology Clinic
- High volume venipunctures, finger/heel sticks, vital signs, EMR
- Preceptor for training new employees
- Promoted to Process Flow Coordinator
Medical Assistant
North Tarrant Family Practice
Fort Worth, TX
12.1998 - 05.2005
- Vital signs, UA, EKG, X-Rays
- Medication injections, venipuncture, in-house lab testing
- Heavy phone and prescription refills in the Triage Center
- Fast paced family practice
Education
Certified Clinical Medical Assistant -
National Healthcareer Association
12-2023
Medical Assistant Diploma - undefined
National Education Center
Fort Worth, TX10-1993
Skills
- Venipuncture expertise
- Patient care
- Specimen handling
- Specimens collection and processing
- Medical terminology
- HIPAA compliance
- Triage assessment
- Telephone etiquette
- Injection administration
- Professional bedside manner
- Reliable team player
- Medical terminology knowledge
- EMR / EHR
- Vital signs monitoring
- Patient scheduling
Accomplishments
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Languages
Spanish
Native or Bilingual
Timeline
Phlebotomist
All Medical Personnel / LabCorp
09.2024 - Current
Phlebotomist/Specimen Processor
Dominion Diagnostics
07.2022 - 06.2024
Certified Medical Assistant
Texas Health Resources
02.2016 - 06.2021
Medical Assistant
CN Staffing DFW
09.2015 - 02.2016
Medical Assistant
North Country Family Practice
06.2013 - 08.2014
Medical Assistant
Fossil Creek Family Medical Center
04.2012 - 02.2013
Medical Assistant/Phlebotomist
Cook Children’s Medical Center
06.2005 - 01.2011
Medical Assistant
North Tarrant Family Practice
12.1998 - 05.2005
Medical Assistant Diploma - undefined
National Education Center
Certified Clinical Medical Assistant -
National Healthcareer Association
Employee of the Month
Texas Health Resourses - March 2018
Cook Children's Medical Center - May 2010