Melissa Baugher
Ida,MI
Summary
Honest and insightful Inspector with outstanding verbal and written communication skills. Performs complex residential inspections to ensure compliance with city regulations and codes. Dependable and flexible.
Overview
6
6
years of professional experience
Work History
Commercial/Residential Inspector
Reo Property Specialists
Toledo, OH
01.2020 - Current
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
- Provided accurate information about products and services.
- Resolved customer service issues in a timely manner.
- Processed orders, forms, applications, and requests.
- Educated customers on product features and benefits.
Medical Office Receptionist
Pediatricare Associates
Toledo, OH
11.2017 - 12.2019
- Provided information to patients regarding appointment scheduling, office hours, billing, and insurance policies.
- Scheduled patient appointments, collected co-pays and verified insurance coverage.
- Answered multi-line phone system; directed calls accordingly to appropriate personnel or department.
- Assisted with various administrative duties such as photocopying, faxing documents, ordering supplies.
Education
Phlebotomy
Mercy College of Ohio
Toledo, OHNursing Assistant
Owens Community College
Perrysburg, OHSkills
- Business Management
- Observant Nature
- Patient Relations
- Scheduling Proficiency
- Follow-Up Skills
- Call Handling
- Bookkeeping
- Customer Service Background
Timeline
Commercial/Residential Inspector
Reo Property Specialists
01.2020 - Current
Medical Office Receptionist
Pediatricare Associates
11.2017 - 12.2019
Phlebotomy
Mercy College of Ohio
Nursing Assistant
Owens Community College