Melissa Bayon
Anaheim
Summary
Dynamic professional with a proven track record at Intuit Dome, excelling in concessions management and customer service. Skilled in applied behavior analysis and problem-solving, I fostered a positive guest experience while training staff and optimizing operations. Committed to maintaining high standards and enhancing team collaboration for improved efficiency.
Overview
2
2
years of professional experience
Work History
Concessions Supervisor
Intuit Dome
Inglewood, CA
07.2024 - Current
- Supervised daily operations of concessions, ensuring compliance with health and safety standards.
- Trained staff on proper food handling techniques and customer service protocols.
- Managed inventory levels, coordinating restocking efforts to minimize shortages.
- Monitored equipment functionality, reporting maintenance needs to ensure operational readiness.
- Resolved customer inquiries promptly, fostering a positive guest experience.
- Collaborated with management to optimize workflow processes for increased efficiency.
- Maintained a high level of professionalism at all times, setting an example for staff members and contributing to a positive work atmosphere.
Behavioral Interventionist
Easter Seals Southern California
Irvine, CA
09.2023 - 03.2024
- Observed and recorded client behavior to track progress and effectiveness of interventions.
- Supported client in developing social skills and appropriate behaviors through structured activities.
- Engaged in professional development workshops to enhance intervention techniques and methodologies.
- Communicated regularly with parents regarding client progress and behavioral goals.
- Implemented data collection methods to evaluate behavior modifications and outcomes effectively.
- Improved behaviors through modeling, role-playing and other effective strategies.
- Maintained records of ongoing assessments and documentation of updates.
Education
Associate of Science - Psychology
Fullerton College
Fullerton, CA05-2020
Skills
- Positive reinforcement methods
- Collaborative teamwork
- Applied behavior analysis
- Behavior modification techniques
- Data collection and analysis
- Problem-solving skills
- Safe practices
- Time management
- Attention to detail
- Multitasking
- Organizational skills
- Reliability
- Report writing
- Progress tracking
Languages
Spanish
Native or Bilingual
Timeline
Concessions Supervisor
Intuit Dome
07.2024 - Current
Behavioral Interventionist
Easter Seals Southern California
09.2023 - 03.2024
Associate of Science - Psychology
Fullerton College