Melissa Berry

• Streamlined communication between departments for better patient care and timely treatment.
• Promoted a safe working environment for nursing staff by enforcing strict adherence to safety guidelines.
• Improve patient satisfaction by implementing efficient nursing schedules and staff assignments by keeping nursing ratios in mind.
• Ensure compliance with healthcare regulations through thorough documentation and adherence to protocols.
• Establish and maintain effective communication with Directors, nurse managers, staff, housekeeping, and Security.

• Call out on call staff for all on call departments in timely matter as needed.

• Knowledge of Pulsara and how to enter patient information, verify appropriate departments have been notified.

• Keep open communication with ER charge nurse for any issues or needs.

• Assist Physicians with any issues or concerns and direct as needed.

• Respond to Level 1 Trauma’s in ER, Code 99’s and RRT’s to assist with any needs.

• Assist staff with Patient complaints by personally talking to patient or family and assist to achieve positive outcome.

• Knowledge base for staff by helping find solutions to any problems that arise.

• Distribute supplies needed after hours.

• Monitor ER Census , bed availability, holds or possible holds and notify administration on call if needed.

• Communicate with other hospitals to be updated on any diversions.

• Collect ON Call sheets for all departments and make sure current.

• Visit each area and speak to charge nurses to check if any needs or issues and assist as needed.

• Help arrange rides for patients to get home.

• Work closely with Bed Control on bed availability and staffing.

• Send census and staffing report to administration as instructed.

• Keep up with and Document Deaths on Death log. Assist Funeral homes with finding correct physician to sign Death Certificate.

• On Weekends responsible for everything happening in hospital, make sure everything is running as should be.

• Enhanced patient satisfaction with the admission process through prompt and efficient bed assignment coordination.
• Proactively addressed potential bottlenecks in the admissions process by consistently monitoring bed inventory and reallocating resources as needed.
• Reduced wait times for patients by effectively prioritizing bed requests based on medical necessity and urgency.
• Optimized hospital resources by proactively monitoring occupancy levels and adjusting bed allocations accordingly.
• Worked closely with discharge planners to identify potential early discharges, facilitating timely bed availability for incoming patients.
• Facilitated smooth interdepartmental transfers by coordinating logistics and communicating necessary information to relevant parties.
• Assisted in emergency situations by rapidly reconfiguring unit layouts and reallocating beds as needed.
• Promoted a culture of teamwork among interdisciplinary teams, helping to foster effective collaboration in addressing bed management challenges.
• Collaborated with housekeeping to ensure rooms were cleaned promptly, resulting in reduced turnaround times for incoming patients.
• Monitor dirty beds to assist housekeeping by evaluating isolations to see if correct to prevent unnecessary Covid spraying and C diff wait times.
• Improved patient flow by efficiently managing bed assignments and coordinating with various hospital departments.
• Maintained up-to-date knowledge of bed status, ensuring accurate information was available to medical staff at all times.
• Contributed to infection control efforts by diligently adhering to room assignment guidelines regarding isolation precautions.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Ensured accurate billing for patients'' stay durations by maintaining precise records of room changes and transfers within the electronic health record system.
• Streamlined communication between nursing staff and physicians for timely patient placement decisions.
• Work with House Supervisor to keep nurse to patient ratio appropriate.
• Evaluate ER admission charts to verify appropriate level of care. Contact nurse, charge nurse or physician to get order changed if needed.
• Communicate with Transfer center nurse about bed availability and help facilitate bed placement.
• Answer Transfer center phone when needed. Obtain transfer information and document, make call to physician if needed to get acceptance. Facilitate transfer to appropriate area.
• Assist House Supervisor by answering phone, taking messages, calling out on call departments, or assisting with problem solving.
• Knowledge of policies and protocols to assist staff with any questions they may have or direct to appropriate department.
• Extensive knowledge of Epic and how to fix any issue staff needs help with such as, placing pt back in room or admitting to room, blocking and unblocking rooms, placing DNP, making rooms dirty or clean, discharging pts, admitting pts. Putting in request for transfer or cancelling one.
• Knowledge of where to find information needed by administration on any issues or patient delays and report back to them.
• Knowledge of where specific procedures should be placed and Dr. preferences to prevent issues or extra moves.
• Able to cover any position in office when needed.

• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
• Conducted daily shift briefs to inform staff of changes in patient care assignments.
• Mentored and supervised junior nurses, fostering a supportive and professional work environment.
• Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
• Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
• Collaborated with other healthcare professionals to provide quality patient care.
• Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
• Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
• Supervised and managed daily scheduling, tasking, and administration.
• Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
• Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
• Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
• Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
• Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.
• Advocated for patient needs, resulting in improved patient outcomes and satisfaction.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Educated family members and caregivers on patient care instructions.
• Monitored patient reactions after administering medications and IV therapies.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Evaluated patient histories, complaints, and current symptoms.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.