Melissa Betancourt
New Brunswick,NJ
Summary
Experience in leadership and operations management. Strong focus on team collaboration and achieving results. Possess skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
1
1
year of professional experience
Work History
Team Member
Häagen-Dazs
North Brunswick, New Jersey
05.2025 - Current
- Provided friendly customer service and addressed customers promptly.
- Worked with team members to maximize productivity and efficiency.
- Conducted regular team meetings to communicate updates and gather feedback.
- Trained new team members on procedures and best practices for efficiency.
- Resolved customer inquiries and complaints promptly to enhance satisfaction.
Education
Associate of Science -
Middlesex County College
Edison, NJ05.2027
High School Diploma -
New Brunswick High School
New Brunswick, NJ06.2025
Skills
- Customer service
- Team collaboration
- Time management
- Effective communication
- Attention to detail
- Cash handling
- Training assistance
Languages
Spanish
Native/ Bilingual
Timeline
Team Member
Häagen-Dazs
05.2025 - Current
High School Diploma -
New Brunswick High School
Associate of Science -
Middlesex County College
Internship
Participated as a paid youth consultant, on a curriculum design team for a genetics education research project led by Dr. Ravit Duncan at Rutgers University and funded by the National Science Foundation.
- Intern At Rutgers Library Archives Department. Assisted in the preservation and organization of historical documents, photographs, and rare materials to support long-term archival access.
Education
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