Melissa Betterley
Buffalo,NY
Summary
I am a responsible, reliable, detail oriented individual with 10 plus tears of experience in production, billing, stocking and cashiering. I have a strong team approach to enhancing customer satisfaction. I am seeking fulltime employment to further develop interpersonal and technical skills.
Overview
16
16
years of professional experience
Work History
Package Handler
Fed Ex
04.2023 - Current
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
Package Handler
Amazon
10.2022 - 03.2023
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Package Handler
Fed Ex
03.2022 - 10.2022
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Package Handler
Fed Ex
03.2020 - 11.2021
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Stock Clerk
Lorigo's Meating Place
03.2017 - 05.2020
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Checked and pulled defective or expired products from shelves.
- Placed special customer orders for custom or special order merchandise.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Billing Clerk
Schofield Transport
12.2013 - 01.2017
- Entered and maintained billing information in company internal databases for accessibility.
- Verified accuracy of billing data and corrected discrepancies.
- Managed invoicing and payment processing operations.
- Used data entry skills to accurately document and input statements.
- Kept vendor files accurate and up-to-date to expedite payment processing.
Stock Clerk
The Meating Place
01.2009 - 10.2012
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Conducted inventory and restocked items throughout day.
- Checked and pulled defective or expired products from shelves.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Front End Worker
New To You
09.2007 - 01.2009
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Charles Finney High School
Buffalo, NY07.2007
Skills
- Recordkeeping and File Management
- Time managment
- Sorting and Labeling
- Goal-Driven
- Conveyor Systems
- Handheld Scanners
Timeline
Package Handler
Fed Ex
04.2023 - Current
Package Handler
Amazon
10.2022 - 03.2023
Package Handler
Fed Ex
03.2022 - 10.2022
Package Handler
Fed Ex
03.2020 - 11.2021
Stock Clerk
Lorigo's Meating Place
03.2017 - 05.2020
Billing Clerk
Schofield Transport
12.2013 - 01.2017
Stock Clerk
The Meating Place
01.2009 - 10.2012
Front End Worker
New To You
09.2007 - 01.2009
High School Diploma -
Charles Finney High School